What are the responsibilities and job description for the Regional Financial Services Representative position at Five County Credit Union?
Job Description
We are seeking an experienced and detail-oriented individual to fill the position of Regional Financial Service Associate. The successful candidate will be responsible for:
- Providing top-notch customer service to members by responding promptly to inquiries, resolving issues, and addressing concerns in a professional and courteous manner.
- Effectively communicating credit union policies, procedures, and products to members, ensuring they have a clear understanding of their financial options.
- Maintaining accurate and up-to-date records of member transactions, accounts, and interactions, adhering to strict confidentiality guidelines.
