What are the responsibilities and job description for the Product Support Analyst 2 position at Five Cubes, Inc.?
Job Title : Product Support Analyst 2
Location : Texas (Remote)
Duration : 6 months
Direct Client
Job Description :
4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
- Provide expert support for our healthcare business applications, ensuring optimal functionality and user satisfaction.
- Troubleshoot and resolve complex issues related to business application use, configuration, and customization.
- Conduct training sessions for users, empowering them to effectively utilize our applications.
- Collaborate with healthcare professionals to understand their needs and help improve application instrumentation.
- Coordinate with the development team to communicate user feedback and contribute to the enhancement of application features.
- Develop and maintain detailed documentation for supported applications, including user guides and FAQ sections.
Required Skills :
Benefits :
Rate : $36.67 to $46.67 / Hr DOE
Remote Role.
Required to be within the state of Texas
GC and USC candidate only
Salary : $37 - $47
