What are the responsibilities and job description for the Shift Leader position at Five Guys Burgers and Fries?
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.Overview:
At Five Guys, our shift managers run the kitchen and serve customers alongside their team – like one big family. Watching our managers motivate their crew members from the front line is a site to behold, and ensuring customers arrive happy and leave even happier is their goal.
Being able to lead and motivate people is no small feat. That’s why it is one of the most important skills we focus on when holding manager job interviews.
Why is managing people so important at Five Guys?
As a team-based work environment, it is important for everyone in our kitchens to be on the same page. Crew energy and communication is vital. Without it, customer service can suffer.
Good leadership drives that success.
In every Five Guys store, leadership comes from the shift manager. When working for the success of your team, you're not just managing finances and supplies; you’re also looking after your teammates to ensure they have what they need to come to work enthusiastically, have fun while doing their jobs successfully and go home knowing that their efforts were recognized.
Things you’ll need to be a Five Guys shift manager!
Some previous management experience
You need be at least 18 years old
Have reliable transportation
A flexible schedule and ability to work with us on availability
Have what it takes to lead? Join the Five Guys family by applying for a management position now!
