What are the responsibilities and job description for the Assistant General Manager position at Five Guys?
Do you enjoy working in a fun, fast-paced, cook-to-order environment? Are you a natural leader who enjoys building and maintaining teams while learning how to run a successful restaurant? Then this is the job for you!
Our Assistant General Managers have a number of responsibilities, including:
- Hiring high quality people who demonstrate and ensure consistent guest satisfaction through perfect food, great customer service and a sparkling-clean store.
- Continuously improving the skills, knowledge, and morale of all employees within their supervision. Ensuring all employees receive the necessary training and support to perform their duties to Five Guys’ expectations.
- Treating all employees with dignity and respect and creating an environment where the entire restaurant team does the same.
- Communicating company goals, decisions, and directives to their team and following up to ensure understanding.
- Managing inventory and analyzing financial documents to maximize the financial performance and profits of the restaurant.
- Having full accountability for how the store runs under your watch, including secret shopper results.
Benefits:
- Competitive Wages and Benefits. Monthly Health Insurance Contribution (for qualifying plans).
- Real work/life balance. Our locations are open from 11 AM – 10 PM. We are also closed on Thanksgiving and Christmas day. Best of all, no drive-thru!
- Attainable Bonus Program – Our bonus structure is focused around food safety, customer experience and financial success. We also have a minimum of one (1) Secret Shop per week, and everyone working on your team is eligible for a payout!
- Paid Time Off
- Employee Meals
- Growth Opportunities
Requirements:
- Positive, friendly, upbeat demeanor
- Proficiency for leadership and teamwork
- High sense of urgency
- High sense of integrity
- High standard of cleanliness
- Strong communication skills
- Enjoys staying busy in a fast-paced environment
- Desire for personal and professional growth
- Ability to lift 50 pounds at a time
- Ability to stand for 8 hours at a time
- ServSafe Certification is a plus
- Previous management experience is a plus
- Ability to work all operating shifts, including nights and weekends
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.
