In Custody College Navigator & Facilitator

Description

Mission Statement

Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.

Five Keys Overview

Five Keys is a nonprofit organization that operates an extensive network of programs across California. With a presence in 14 counties and over 120 locations, Five Keys focuses on various initiatives aimed at empowering individuals and families to overcome poverty and inequity. The organization's programs encompass a wide range of services, including public charter schools, restorative justice programs in jails and prisons, shelters, permanent supportive housing, and the development of new housing and support programs. At Five Keys, the overarching objective is to uplift individuals and families by providing them with essential resources. This includes education, housing, employment, and the necessary tools to sustain their progress. By offering these fundamental elements, the organization aims to create positive and lasting change in communities, making them better places for everyone.

Our Core Competencies

A well qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.

What it’s really like to join our agency…

At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. We’ve made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams. We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.

BENEFITS

We offer very low monthly costs for medical, dental, and vision insurance, along with generous time off! Various pre-tax flexible spending accounts and retirement account 403(b) are available. We provide annual reimbursements up to $100 towards gym membership, smoking cessation, and weight loss programs. Annual athletic event participation and annual massages are reimbursed up to $50. Other Company-paid benefits, including free wellness-related apps, an Employee Assistance Program, and a comprehensive mental health care platform, are available to you and your dependents.

Qualifications

JOB SUMMARY

The In-Custody College Navigator & Facilitator position reports to the Director of In-Custody College Pathways and is accountable for helping men and women inside the SF County Jail and Juvenile Justice Center prepare for and be successful as college students. The In-Custody College Navigator & Facilitator will also provide college success readiness and ongoing individual support and tutoring to individuals enrolled in classes provided by City College of San Francisco (CCSF). This position also requires the facilitation of a College Preparatory Classes to support students with a successful transition into post-secondary education. In addition, the person who holds this position will help to cultivate an engaging and productive learning culture for students in custody.

We are looking for someone who insists on maintaining a positive attitude and enjoys supporting a diverse group of people. If this job is for you, you are comfortable working inside jail settings in addition to providing support to men and women in-custody with navigating pathways to post-secondary education.  

JOB DUTIES AND RESPONSIBILITIES

In-Custody College Navigation

• Advise and  provide academic support through 1:1 student conferences
• Establish and maintain professional relationships between multiple stakeholders
• Serve as a liaison between the San Francisco’s Sheriff’s Office (SFSO), and CCSF staff to ensure students have seamless access to a continuum academic programming
• Collaborate with CCSF counselors to facilitate in-custody informational workshops prior to students’ release
• Collaborate with CCSF staff to provide a smooth transition for students leaving custody and resuming their college classes at one of the CCSF college campuses
• Establish collaborative partnership with CCSF City Dream resource center
• Ensure access to Disabled Students Programs and Services (DSPS) for eligible students 
• Work with the Keys to College Director and Five Keys High School Principal to support students with dual enrollment
• Remain current on FAFSA and Pell Grant related laws and guidelines
• Maintain a thorough understanding of the California Dream Act
• Create clear boundaries with students while building a professional and supportive relationship
• Empower students to make choices and decisions that shape their learning by ensuring student voice and student agency

Facilitator

• Develop and deliver engaging and interactive classroom instruction related to college readiness and college success
• Monitor and assess the progress of students in the Keys to College program
• Provide timely and constructive feedback to students
• Ensure the accuracy of student records and progress reports 
• Submit monthly reports highlighting student’s engagement in the Keys to College program
• Provide a welcoming learning environment that encompasses the diversity in ability, race, ethnicity, culture, sexual orientation, and gender identity of all students
• Develop and maintain appropriate, and professional relationships with students
• Adhere to the Five Keys and SFSO policies and procedures
• Other duties as assigned

KNOWLEDGE AND SKILLS

• Advanced skill in providing both large and small group classroom instruction
• Comfortable interacting with students in an in-custody facility environment 
• Excellent verbal and written communication skills
• Proficient skills in Apricot, and School Pathways systems
• Ability to maintain strong and appropriate boundaries with students 
• Able to effectively and efficiently meet deadlines 
• Innovative and creative problem solver, with a high degree of adaptability and flexibility to shift priorities, and program changes
• Willingness to engage professional development, and expand skills as a College Coordinator and Facilitator
• Ability to manage complex processes and procedures with attention to detail and accuracy
• Strong leadership qualities and a commitment to accountability toward student outcomes
• Proven ability to analyze and interpret performance-based data
• Maintain motivation in performing daily tasks
• Ability to perform responsibilities with minimal supervision
• Consistently adheres to an 8 hour shift without the interference of outside distractions 
• Knowledge of vocational guidance and social adjustment principles for interviewing and counseling techniques
• Strong awareness of the social and psychological challenges facing formerly incarcerated
• Experience working from a trauma informed perspective
• Excellent interpersonal and organizational skills
• Advanced proficiency in Zoom, Microsoft Office, Google Workspace, and databases
• Able to maintain strict confidentiality and take all precautions when handling sensitive information

EDUCATION AND WORK EXPERIENCE

• Bachelor’s degree in Education or another related field
• A minimum of two years’ experience performing relevant job duties
• Experience working in in-custody setting preferred

PHYSICAL REQUIREMENTS  

• Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed
• Frequent talking and hearing conversations
• Long periods of walking, sitting at a desk and/or computer station
• Lifting items that weigh up to 25 lbs.; reaching, bending, carrying and stooping within the daily routine of tasks and activities
• Frequent talking and hearing conversations
• Travel to multiple sites required

ADDITIONAL REQUIREMENTS

This position is contingent upon: 

• Satisfactory results of a Live Scan (criminal background investigation)
• Successfully obtaining jail clearance for positions working in county jails or probation locations
• Submitting proof of clear TB results. Results dated within 60 days prior to hire date are acceptable

WORK ENVIRONMENT  

• Moderate to high noise level
• Work environment varies from site to site
• Some personal safety risk working in an in-custody facility  
• Must be willing and able to work in a correctional facility and travel throughout the area to community sites

GROWTH OPPORTUNITIES

At Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency (i.e., programs, schools, housing).

Salary : $29 - $32