Transition Coordinator

Description

Mission Statement

Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.

Five Keys Overview

Five Keys was founded in 2003 by the San Francisco Sheriffs Department as the first accredited charter high school in the nation to provide diploma programs for adults in county jails. Today we are a much different social justice non-profit agency that has expanded its charter schools into 9 counties, in 24 jail locations and over 80 community learning centers. In addition to our schools, now we also run multiple homeless shelters, employment programs, programs for the unsheltered, reentry programs and housing for women suffering from immense injustice.

Our Core Competencies

A well qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.

What its really like to join our agency

At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. Weve made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams.

We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.

BENEFITS

We offer very low monthly costs for medical insurance - deductible and all in-network, out-of-pocket expenses paid for by Five Keys! Dental, vision and life insurance premiums paid by Five Keys and various pre-tax flexible spending accounts and retirement account 403b. Generous time off. Annual reimbursement up to $100 towards gym membership, smoking cessation and weight loss programs. Annual reimbursement up to $50 towards annual athletic event participation and annual massage after 6 months of employment. FREE access to wellness-related apps, Employee Assistance Program and Talkspace online therapy for you and your dependents.

Qualifications

JOB SUMMARY

The Transitional Coordinator position is accountable for overriding responsibility to support the Los Angeles transitional employment team with transitioning employees into full time employment. This position will be providing and expanding resources for veterans, formerly incarcerated as well as the disadvantaged, underserved, and underrepresented clients qualified for the program. It is the responsibility of each staff member to strive to raise the standard of professionalism to ensure the highest standards and opportunities are offered to our students, our teachers, and other administrative staff.

We are looking for someone who insists on maintaining a positive attitude and enjoys supporting a diverse group of people. If this job is for you, you will support the Five Keys mission by creating a work environment of mutual respect and fairness while encouraging creative and critical thinking through an equity lens. In addition, you will contribute to our appreciation of diversity and foster a climate of multicultural understanding.

JOB DUTIES AND RESPONSIBILITIES

• Maintain case files for all participants that include enrollment and assessment information, Individual Career Plans (ICP), and records of attendance and completion of work-readiness classes
• Coordinate and/or facilitate work-readiness classes that includes the development of employment soft skills, interview preparation, and financial and digital literacy, maintaining accurate records of individual attendance and progress
• Work closely with Transitions Team, including Program Managers and field supervisors assisting the participants with obtaining gainful employment and entering back into the workforce
• Carry out duties and responsibilities in strict compliance with the terms and conditions required by program contracts
• Attend hiring events with managers as requested
• Obtain and strengthen partnerships with service providers in Los Angeles County and form relationships within the community to enhance the ability of providing additional supportive services needed for participants 
• Attend Transition Team meetings to provide updates and status of current transitions and assigned projects
• Attend community events and meetings as requested
• Provide documentation of transitions and monthly reports as requested
• Support team with occasional change of hours and duties in order to fulfill contractual obligations
• Assist Director with Thursday night Group meetings if needed
• Assist the Director with a quarterly Transitional workshop as requested
• Once each funding period, ride along with field supervisors to shadow their role. In the event there is an emergency to fill the Supervisor position
• Other duties as assigned

KNOWLEDGE AND SKILLS

• Exceptional written communication and data entry skills; ability to express complex ideas with clarity and precision in written documents
• Excellent interpersonal and organizational skills
• Eagerness to learn new things and adapt to constantly changing circumstances
• Ability to handle multiple deadlines and tasks simultaneously
• Advanced problem-solving skills; tactfully address and resolve questions/concerns
• Experience successfully working with people representative of Five Keys students preferred
• The ability to find errors in detailed paperwork and efficiently work on administrative tasks
• Comfortable, mature and professional in interacting with diverse community partners, staff, students and colleagues with diverse heritage and backgrounds
• Willing, comfortable and able to work flexible hours
• A friendly and calm personality with the ability to communicate clearly to employees, staff members and partners (in writing and verbally)
• Willingness and ability to grow professionally, be accountable, to expand skills and adapt to evolving environments is required
• A commitment to the mission, vision and values of Five Keys is necessary along with an understanding of the challenges and needs of Five Keys employees.  
• Knowledge of community resources and ability to network professionally 
• Advanced proficiency in Zoom, Microsoft Office, Google Workspace, and databases
• Able to maintain strict confidentiality and take all precautions when handling sensitive information
• Ability to effectively and efficiently work from home and independently, with high levels of self-accountability

EDUCATION AND WORK EXPERIENCE

• 1-2 years of experience in an office setting, performing administrative tasks, or an equivalent combination of education and experience
• 1-2 years of case management experience with diverse populations 

PHYSICAL REQUIREMENTS  

• Travel to multiple sites required
• Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed
• Frequent talking and hearing conversations
• Long periods of walking, sitting at a desk and/or computer station
• Lifting items that weigh up to 25 lbs.; reaching, bending, carrying and stooping within the daily routine of tasks and activities

WORK ENVIRONMENT  

• Moderate to high noise level
• Work environment varies from site to site
• Some personal safety risk working in underserved communities
• Must be willing and able to travel state-wide to various locations or meetings as needed
• Up to 30% travel to Five Keys locations throughout California as needed
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GROWTH OPPORTUNITIES

At Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency (i.e., programs, schools, housing).

Salary : $50