Demo

Account Manager

FIVE NINES TECHNOLOGY GROUP, INC
Lincoln, NE Full Time
POSTED ON 12/10/2024
AVAILABLE BEFORE 2/10/2025
Description:

Thrive on building relationships and solving problems? Does driving the growth of a progressive tech company excite you? Great, because we have been searching all over Husker Nation for you! Are you in?


About us:

  • We were born in Nebraska, raised in Nebraska, and enjoy serving the Midwest with offices in Lincoln, Omaha, Kearney, & Central City.
  • We are growing insanely fast, fast enough to make the Inc 5000 list 9 years running.
  • We are all about our company culture so much so, that it’s our #1 priority.
  • We believe life is an adventure to be lived. With more than 150 engineers, there are enough resources to go around. You can log off and know that someone else has your back so you can get out and enjoy life.
  • We love giving back to the community. In fact, we set aside dollars each month for employees to donate to causes they are passionate about.


With us you will be able to:

  • Work with insanely smart people. Top talent wants to work with top talent. Here you will have the chance
  • Understand our clients' mission and requirements to offer suitable solutions and generate new business
  • Stay sharp and broaden your knowledge base
  • Work for a leader that has your back
  • Partner with some of the most intelligent engineers in the business
  • Serve as the point of contact for customers
  • Lead client meetings to keep them informed on their IT environment
  • Resolve issues to maintain and strengthen customer trust
  • Strategize with clients regarding their future IT needs
  • Collaborate with engineering teams to ensure a well-rounded understanding of the client needs


Requirements:

What you should bring to the table:

  • Strong written and verbal communication skills are essential to provide high-level customer service
  • Top-notch problem-solving ability
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Self-motivated with the ability to multi-task while working in a fast-paced environment
  • Ability to work in a team environment and communicate effectively
  • High level of attention to detail
  • Experience using a CRM
  • Ability to deliver engaging presentations and qualifying conversations
  • Intermediate level of skill working with Microsoft Office products, specifically PowerPoint
  • 2 years prior MSP experience
  • Excellent relationship skills, communication skills, and self-management skills
  • Valid driver’s license


What we bring to the table:

  • Competitive base salary and commissions
  • Full health care benefits options including health, dental, vision, and disability
  • 401K plan with company match
  • Unlimited PTO
  • Flexible work schedule



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