What are the responsibilities and job description for the Project Engineer position at Five Nines?
Description
Are you in tune with your technical side? Does designing, configuring, and installing solutions for a variety of companies excite you? Want to get out once in a while to help with onsite engagements? Ready to work in a flexible team-based environment and help a rapidly growing company produce amazing results? Good, because we have been searching all over the Midwest for you. Are you in?
About Us
What you should bring to the table:
Are you in tune with your technical side? Does designing, configuring, and installing solutions for a variety of companies excite you? Want to get out once in a while to help with onsite engagements? Ready to work in a flexible team-based environment and help a rapidly growing company produce amazing results? Good, because we have been searching all over the Midwest for you. Are you in?
About Us
- We were born in Nebraska, raised in Nebraska, and enjoy serving the Midwest with offices in Lincoln, Omaha, Kearney, Central City & St. Louis
- We are growing insanely fast, fast enough to make the Inc. 5000 list 9 years running
- We are all about our company culture so much so, that it’s our #1 priority
- We think you will love working here!
- We believe life is an adventure to be lived. With more than 190 employees, there are enough resources to go around. You can log off and know that someone else has your back so you can get out and enjoy life.
- We love giving back to the community. In fact, we set aside dollars each month for employees to donate to causes they are passionate about.
- What state is Five Nines Located in?
- Work with insanely smart people. Top talent wants to work with top talent. Here you will have the chance.
- Stay sharp and broaden your knowledge base, achieve new heights with a team dedicated to your professional growth.
- Work for a leader that has your back.
- Provide solutions to clients to drive their success.
What you should bring to the table:
- Expert understanding of LAN / WAN technologies – Cisco, Fortinet, Meraki and HPE Aruba experience preferred
- Experience with various server, networking, and SAN hardware technologies
- Azure deployment and networking skills are strongly recommended
- Expert understanding of Meraki, Cisco Catalyst and/or Aruba Wireless Access Point solutions
- Experience with SSLVPN and Site to Site VPN deployments
- Experience with deployment of Zero Trust Network solutions (CloudFlare Warp or similar)
- Experience with web filtering solutions (DNSFilter, Cisco Umbrella or similar)
- Diagnose and resolve advanced network incidents, ensuring minimal down time.
- Recognize potential roadblocks and solution with the client and service team to remove them.
- Diagnose, troubleshoot, and resolve complex technical issues involving network infrastructure, wireless solutions, firewalls, switching and related services.
- Provide the highest level of customer service, perception, and satisfaction
- Excellent communication skills: including telephone, written, relationship building, and presentation skills
- Ability to present oneself in a professional & personable manner in a client-facing position
- High-level problem solving skills
- Excellent organization skills, ability to manage multiple projects simultaneously
- Impeccable work record required
- Associate’s or bachelor’s degree in Networking or equivalent work experience
- Major industry certification (CCNA, CCNP, or comparable) is desired or relevant work experience
- 5 years of experience in related role
- 2 years of previous customer service experience
- WLAN design/Ekahau experience preferred
- Fortinet/Fortigate experience preferred
- Cisco routers, switches and firewall experience
- Minimum of 3 years’ experience with Cisco, Meraki and/or Fortinet
- Demonstrated ability to troubleshoot a variety of network issues
- Strong written and verbal communication skills are essential to provide high-level customer service
- Self-motivated with the ability to multi-task while working in a fast-paced environment.
- Basic knowledge of Windows Server 2022/2019
- VOIP experience
- Experience with Meraki networks and Aruba
- Wifi surveying and planning (Ekahau)
- Competitive annual salary
- Employee focused environment
- Full health care benefit options
- Mobile phone stipend and home internet stipend
- 401K plan with company match
- Unlimited PTO