What are the responsibilities and job description for the Bilingual Teller position at Five Points Bank?
Bilingual Teller – Part Time 20-25 hours – Grand Island
Five Points Bank in Grand Island, Nebraska is seeking team members to continue making us the better bank – we are committed to the success of our team and of our customers. Please see the career opportunity below and how you can be part of the Five Points Bank Team.
The teller will provide excellent customer service while efficiently and accurately processing transactions, handling currency, accepting payments, verifying funds and explaining bank products while working in a team environment.
Job Duties:
- Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
- Cashes check for customers after verifying identification and checking account balances in accordance with bank policy
- Enters transactions into computer and issues customer receipts
- Counts cash and checks against computer records at beginning and ending of shift
- Prepares certified checks, cashier’s checks, and gift cards checks as requested
- Explains bank services and charges to customers
- Observes suspicious behavior and report any such activity
- Assists customers in opening accounts and general customer service
- Balance coin machine, vault balancing including cash sales and money ordering
- Scanning deposits and payment transactions
- Process the renting, accessing and closing of safe deposit boxes
- Greet and refer customers to appropriate bank personnel to meet their financial needs.
- All other duties as assigned
Qualifications:
- Bilingual - Fluent in Spanish
- Excellent Customer Service skills
- Prior banking experience is preferred.
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Communication Skills – The ability to communicate effectively
- Mathematics – using mathematics to solve problems
- Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
- Time Management – managing one’s own time and the time of others within the group
- Administrative skills – basic computer skills including 10 key experience
Education and Experience:
Working toward a High School Diploma (GED or High School Equivalence Certificate). Must have cash handling and customer service experience.
Status/Standard Schedule: Hourly part time position working 20 -25 hours per week with varying hours Monday through Friday and rotating Saturdays.
If interested, please submit application/resume to Five Points Bank, Human Resource Department; P.O. Box 1507 Grand Island, NE 68802. FPB is an EOE. Application are available online at http://www.5pointsbank.com/careers.aspx .
Five Points Bank is EEOC/AAP – Member FDIC
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Cash handling: 1 year (Required)
- Customer service: 1 year (Required)
- 10 key typing: 1 year (Required)
- Banking: 1 year (Preferred)
Work Location: In person
Salary : $15
