What are the responsibilities and job description for the Teller/Personal Banker - Omaha position at Five Points Bank?
Teller/Personal Banker – Omaha
Five Points Bank is seeking a team member to continue making us the better bank – we are committed to the success of our team and our customers. Five Points Bank is the 10th largest bank chartered in Nebraska and has over 1.8 billion in assets. We are a growing financial institution and continue to grow in the Omaha market. Please see the career opportunity below and how you can be part of the Five Points Bank Team.
Five Points Bank is seeking a Teller/Personal Banker to be part of the Omaha team. The candidate will process deposits and pay out funds in accordance with bank procedures, assist customers with opening accounts, record all transactions accurately and balance each day’s operations while providing excellent customer service.
Job Duties:
- Open New Accounts (Checking, Savings, CD’s, IRA’s, HSA’s)
- Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
- Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy
- Enters transactions into computer and issues customer receipts
- Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift
- Prepares certified checks, cashier’s checks, and gift cards as requested
- Explains bank services and charges to customers
- Process ATM deposits
- Observes suspicious behavior and report any such activity
- Assists customers in opening accounts and general customer service
- Balance coin machine, vault balancing including cash sales and money ordering
- Scanning deposits and payment transactions
- Process the renting, accessing and closing of safe deposit boxes
- Daily balancing of all monetary instruments
- Assist in balancing of the ATM
- Greet and refer customers to appropriate bank personnel to meet their financial needs.
- All other duties as assigned
Qualifications:
- Excellent Customer Service skills
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Communication Skills – The ability to communicate effectively
- Mathematics – using mathematics to solve problems
- Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
- Time Management – managing one’s own time and the time of others within the group
- Administrative skills – basic computer skills including 10 key experience
Education and Experience:
High School Diploma (GED or High School Equivalence Certificate) with previous banking experience of 2 years.
Status/Standard Schedule: Hourly full time position with varying hours Monday through Friday 7:15 a.m. – 6:15 p.m. and Saturday rotation.
Experience:
- Cash handling: 2 years (Required)
- Customer service: 2 years (Required)
- Banking: 2 years (Required)
Five Points Bank is EEOC/AAP – Member FDIC
Job Type: Full-time
Pay: $17.00 - $19.15 per hour
Expected hours: No less than 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- 10 key typing: 1 year (Required)
- Customer service: 1 year (Required)
- Banking: 2 years (Required)
Work Location: In person
Salary : $17 - $19