What are the responsibilities and job description for the RiverScape Alcohol Concession Attendant position at Five Rivers Metro Parks?
Position Description
SUMMARY
Supports day to day business operations at RiverScape MetroPark. This position is a key element of maintaining a great visitor experience during various activities at RiverScape MetroPark in both the Summer (April-October) and Winter (November-February) seasons and supports Five Rivers MetroParks’ mission to provide personal connections with nature.
Duties/Responsibilities
To perform this job successfully, an individual must perform essential duties to expected performance standards. Reasonable accommodations are made as required for persons with disabilities as defined under the Americans with Disabilities Act.
- Operate as the cashier for alcohol sales.
- Verify valid customer ID’s before processing alcohol sales.
- Prepare and/or pour alcoholic beverages upon order, including beer, wine, hard seltzers, cocktails, and more.
- Monitor customer limits and intoxication and respond accordingly when a customer has reached the point of intoxication.
- Maintain daily inventory tracking of all products.
- Maintain organized and clean working conditions.
- Provide support for the RiverScape Café food operations as needed.
- Provide quality customer service, which includes answering questions, address customer concerns when they arise.
- Work an assigned schedule, exhibit regular and punctual attendance, and work outside of normal schedule as required.
- Perform other duties as assigned.
ADDITIONAL RESPONSIBILITIES
- Consistently provide service to the public by responding to questions, offering assistance, supporting programs/events, and providing information.
- Support coordination of programming, activities, and events with other staff as needed.
- Collaborate internally, within and across departmental boundaries, to provide information and service to others in the organization to contribute to the effective operation of the agency and all staff.
- Attend and deliver professional development and training opportunities.
- Perform other duties as assigned.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. A combination of appropriate education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:
- Applicant must be at least 21 years old.
- Must have the availability to work between 20-25 hours per week.
- Must have a willingness and ability to work an irregular schedule, including evenings, weekends, and holidays as needed.
- Excellent verbal communication skills required.
- Preferred experience in quantity cooking or institutional food service.
- TIPS Concession Alcohol Certification (required obtained first week of employment).
- CPR and First Aid Certification (required first year of employment)
- Successfully pass a drug screening and background check.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Drivers' License which meets Five Rivers MetroParks' insurance carrier guidelines.
