Volunteer Services Coordinator

Position Description

SUMMARY

Recruits, interviews, places, orients, trains, and works with staff to develop and interact with volunteers, and implements retention practices for agency volunteers within assigned areas.

Duties/Responsibilities

To perform this job successfully, an individual must perform essential duties to expected performance standards. Reasonable accommodations are made as required for persons with disabilities as defined under the Americans With Disabilities Act:

• Provides quarterly reports to MetroParks Volunteer Services Manager that summarize the economic impact and contribution made by volunteers to Five Rivers MetroParks.
• Provides content for the quarterly Volunteer Newsletter.
• Documents volunteer participation through photos for use in recruitment presentations, volunteer newsletters, marketing initiatives and other efforts.
• Participates in annual goal setting and evaluation process for volunteers.
• Assists with the planning of annual Volunteer recognition.
• Participates in committees such as Priority Committees or CAPRA and complete assignments and research pertaining to the subject area.
• Maintains the highest level of integrity and professionalism in all aspects of performance.
• Maintains confidentiality of confidential or sensitive records and information.
• Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.

ADDITIONAL DUTIES

• Provides service to the public, responding to questions, offering assistance, and providing information.
• Collaborates internally, within and across departmental boundaries, to provide information and service to others in the organization to contribute to the effective operation of the agency and all staff.
• Performs other duties as assigned.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. A combination of appropriate education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:

• Bachelor's degree in Human Resources, Volunteer Administration, Public Administration, or related field.
• Two years of experience in volunteer coordination.
• Valid Ohio Driver’s License that meets Five Rivers MetroParks’ insurance carrier guidelines.
• Willingness and ability to work an irregular schedule, including evenings and weekends.

Additional Information