What are the responsibilities and job description for the Sales Associate position at Five Seasons Sports?
Summary Description
Provide prompt, dependable, high-quality sales to customers by using proactive feature-benefit sales techniques.
Major Duties and Responsibilities
1.) Sales Department
- Attain new and used sales quotas as agreed upon with the sales manager.
- Use floor time effectively to meet customers’ needs and solicit sales of all products
- Present features and benefits of products to customers
- Maintain the computerized inventory control system along with net profit objectives.
- Cross sell additional parts, accessories, and extended warranties with all products offered.
- Maintain profit margin objectives for all sales
- Follow procedures to ensure timely and proper completion of all paperwork
- Introduce customers to the Service and Parts dept personnel.
- Keep an orderly showroom, including the detailing of units on the showroom as needed.
- Provide accurate presentation of financing options for customers
- Ensure units are fitted with the proper accessories, and unit is in proper condition before the customer takes delivery.
2.) Customer Service
- Greet customers immediately in a friendly and courteous manner.
- Handle telephone transactions courteously and friendly, with strong consideration for customer’s time
- Ensure customers are properly qualified for needs, wants, and ability to buy.
- Attend periodic training to keep current with sales techniques and product updates
- Cultivate prospects with customer follow-up via phone calls, past owners, etc.
3.) Other Duties as assigned
Commitments
- Treat all employees and customers fairly and courteously
- Model superior customer service behaviors for all sale personnel by maintaining positive relationships with customers, employees and owners.
- Remain current with all Sales dept training as made available.
- Be prompt and available for flexible scheduling
- Be honest and fair in all business dealings
- Meet or exceed sales goals on a regular basis
- Continually learn about the products and services you sell, while staying current on sales trends and features
Job Requirements
- Must have the ability to get along with a broad customer base
- High Energy level
- Excellent communication skills and demonstrated “closing skills”
- Knowledge and experience with sales of powersports products sold by the dealership, or the demonstrated ability to learn quickly
- Must be able to work effectively with all areas of the dealership to maximize the buying experience for the customer and the profitability of the dealership.
Physical Demands
- The noise level in the work environment is occasionally loud
- Requires the ability to operate ATV, SxS, and Motorcycles
- Spend the majority of the day on your feet
Working conditions
- Potentially exposed to battery acid, gasoline, chemical cleaners and other toxic materials commonly found in a powersports dealership
- Occasionally exposed to exhaust fumes and other airborne particles.
Work Type
- Monday to Saturday, hours varying from 9:00am to 6:00pm
Benefits
- Health insurance
- Retirement 401(k) or similar
- PGA Discount
- Sick leave
- Vacation
Pay
- Salary and commission
Job Type: Full-time
Pay: $25,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $25,000 - $75,000