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Lead Technician - Smart Home Audio Video & Security Job at Five Smooth Stones Au

Five Smooth Stones Audio - Video - Smart Home
Orlando, FL Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Are you ready for a different kind of work life?

Where YOU truly matter?

Where YOUR work-life balance is as important to your employer as it is to YOU?

Where you can join us in a greater purpose and take part in creating excellence for yourself & those around you?

Where YOUR dreams and goals are valued and encouraged?

Where FAMILY comes first above everything else?

Would you like to be a part of a different kind of local hometown company... where God is glorified, where families come first, and where you truly matter?

If you answered yes to any of these questions, you can get in on the red-hot Florida new home construction market and join a different kind of company... Read on!

Our Story

Since 2002, Five Smooth Stones Audio Video & More has been the premier custom audio-video, home entertainment, security, and smart home technology provider to new and existing residential and light commercial projects in northeast & central Florida. Our experts have successfully completed over 5,000 installations both large and small. From a simple wall-mount TV installation to a fully automated control or entertainment system, we have the expertise to make our customers' technology vision and dream a reality. Our in-house services include sales, design, project management, installation, programming, customer training, and support.

But most of all, we exist to glorify God and to love people well by helping them live better with the technology in their homes. If you join our team, YOU become part of our family. YOU are valued and YOUR goals matter. Do you want to join us in a greater purpose where YOU can grow, learn, and advance your career in an engaging family-oriented environment, all while creating excellence for our customers?

We're growing and looking to add Smart Home AV & Security Technicians to our team.

Job Summary

Works with other installers and independently, in the completion of installations and service calls.

Responsible for timely completion of daily procedures and paperwork as assigned.

Tech is also responsible for assigned vehicle care and maintenance.

  • Requires excellent communication skills
  • Self-motivated, task-driven, and able to apply “best practices” theory
  • Strong problem-solving skills
  • Ability to use hand and power tools
  • Ability to lift up to 50lbs
  • Ability to safely use & work from ladders up to 8'

Key Job Responsibilities :

  • Complete home audio / video, security & home control system installs and setup
  • Satellite / Cable systems setup and install
  • Install & configure home networks & WiFi systems
  • Advanced troubleshooting of simple systems
  • Basic networking / data system installation and setup
  • Basic programming of single-room, advanced systems
  • Basic understanding of multi-room systems and setup
  • Basic understanding of security system programming and design
  • Installation, In-home activation, & orientation of customer systems
  • Basic understanding of Five Smooth Stones Audio - Video - Smart Home single room systems
  • CEDIA ESTII or better certification (or obtain within 6 months of hire)
  • Completion of Alarm.com Tech I Academy certification (or obtain within 6 months of hire)
  • Minimum Job Requirements :

  • Strong verbal and written communication skills
  • Highly detailed, organized, and multitask driven
  • Ability to work on rotating “on-call” service schedule
  • Proficient in all Assistant level qualifications
  • Competent skills with desktop and mobile computing
  • Clean driving record and background check (required for certification)
  • Minimum of 1-year field experience
  • Proficiency in Alarm.com systems very helpful, not required
  • Disclaimer :

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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