Customer Relationship Manager

Job Summary

Are you a proactive communicator with a passion for building strong client

relationships? Do you thrive in a fast-paced environment where your

organizational skills shine? If so, we want you to be a part of our dynamic

team as a Call Confirmer!

At Five Star Bath Solutions, we pride ourselves on delivering exceptional

service to our valued clients. As a Call Confirmer, you'll play a crucial role in

ensuring client satisfaction by confirming appointments, managing the

calendar, and providing top-notch support.

Responsibilities

Confirm appointments with clients via phone calls, emails, or other

communication channels.

- Maintain accurate records of client interactions and update client

information in our database.

- Manage the calendar and resolve issues promptly and professionally.

- Collaborate with the sales and operations teams to ensure seamless

communication and client satisfaction.

- Proactively identify opportunities to enhance the client experience and

provide feedback for process improvement.

Experience

-Excellent communication skills, both verbal and written.

- Strong interpersonal skills with the ability to build rapport quickly.

- Exceptional organizational and time-management abilities.

- Prior experience in customer service, account management, or a related

field is preferred.

- Proficiency in using CRM software and other relevant tools.

Why Join Us?

- Very Competitive compensation package with an extensive bonus structure.

• Very fluid work schedule! This is not an 8-4 job!

- Opportunities for professional growth and development.

- Collaborative and supportive work environment.

- Make a meaningful impact by contributing to our clients' success.

If you're ready to take your communication and organizational skills to the

next level and be a vital part of a dedicated team, we want to hear from you!

Job Type: Full-time

Work Location: Remote