Temporary Customer Support (Transportation Services) - Daytime

Job Description

Job Description

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.

You will provide prompt and courteous support to the members of our health plan partners and address inquiries about our transportation services. This role requires excellent communication skills, empathy, patience, and attention to detail during data entry and while speaking with members.

This is a Bring Your Own Device position to  work-at-home for individuals living in the states of : Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Qualifications

• Previous 3-6 months customer service or customer support experience preferred
• Previous 3-6 months call center or office background experience a plus
• Basic computer skills
• Quick learner and able to work independently
• Type 20-25 words per minute accurately
• Strong phone and verbal communication skills along with active listening
• Must be 18 years of age
• A background check applicable with state and federal laws will be required

Responsibilities

Pay & Benefits

Bring Your Own Device (BYOD) - This position requires you to provide your own equipment and workspace.

Hardware / Software Requirements :

Click here for an example

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job.  Click here to read the full description.

NOT YOUR ORDINARY CALL CENTERᵀᴹ

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Salary : $14