What are the responsibilities and job description for the Retail Team Lead {AL, Oxford} position at Five Star Food Service, Inc.?
Position Overview: Retail Team leader will share responsibilities for retail merchandising operations at a branch/division level. Acts as a relief retail merchandiser for vacation, open and training routes. This position supports the execution and compliance of plan o grams, promotions and retail initiatives as set forth by the company.
- Assists the Retail Team Manager and Division leadership in training, coaching and counseling, and directing daily retail route operations assigned to his/her team. This includes but is not limited to customer retention, price execution, promotional compliance, customer satisfaction, product and cash variances, adherence to delivery schedules, interviewing and training new merchandisers, inventory accuracy, ensuring a safe work environment, and the team’s fleet maintenance. Keeps management updated on team performance.
- Responsible for filling in on various routes for assigned team and delivering quality service at or above industry standards. Maintains good customer relations to promote increased sales and exercises tact and courtesy in servicing customers. Retains knowledge of entire product line.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. One to three years previous route experience preferred. Excellent communication, organization, and time management skills required. Must possess problem solving and decision making skills.
Management
Limited experience in managing team members to ensure proper execution of day-to-day responsibilities, enforcing accountability and building team morale
Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO/Disabled/Veteran
