What are the responsibilities and job description for the Service Technician {AL, Mobile) position at Five Star Food Service, Inc.?
At Five Star Breaktime Solutions, our service technicians perform preventative maintenance, repairs, and preparation of vending machines for installation. Service technicians need to have a general mechanical/electrical aptitude, excellent diagnosis/troubleshooting skills, and the ability to work independently in a safe mannerism.
Perks:
- Paid Vacation after 6 Months
- Seven Paid Holiday Days
- Competitive Starting Rate
- Ability to Earn Quarterly Bonuses
- Medical, Vision, and Dental Insurance
- 401(k) Matching Program
- Bi-Weekly Pay
Service Technician responsibilities include:
- Perform complex and routine maintenance & cleaning on equipment at customer locations
- Visually inspects and listens to machines and equipment to locate causes of malfunctions
- Dismantles vending machines and equipment to gain access to the problem area
- Maintains proper inventory of machine parts on maintenance truck and warehouse
- When not on service calls be prepared to perform other duties as assigned by manager
- Maintain a clean and safe work environment; performs job safely and engages in job duties to ensure the safety of the company-owned vehicle
- Establishes a good rapport with service location employees to ensure customer satisfaction through verbal communication and providing good service
Preferred qualifications:
- Experience working with refrigeration systems
- Prior experience working with machines and electrical maintenance with the purpose of repair/installs
Requirements:
- High school diploma or equivalent required; trade school degree preferred
- Must be able to lift 50lbs ; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis. Frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds
- Service Technicians are required to be at least 21 years old (DOT) and have a valid driver's license.
- Must be able to consent to a drug screen.
- Must be able to consent to a pre-employment background check.
- Must be able to consent to and have the ability to obtain and maintain DOT medical card.
- Ability to drive a company box truck vehicle or other assigned company vehicles
- Ability to work in all weather conditions (ex. heat, cold, rain, and/or snow)
Benefits:
- Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays
- Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc.
Position Information:
- Status: Full-Time
- Work Days/Hours: Monday-Friday (7am-3:30pm) on-call may be needed for Weekends.
- Pay: $17hr-19hr
About Five Star Breaktime Solutions:
Join one of the nation’s largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.
**Job Title:** Service Technician
**Location:** Mobile, AL
**Company:** Five Star Food Service
**Job Type:** Full-Time
**About Us:**
Five Star Food Service is a leading provider of vending, coffee, and pantry services, dedicated to delivering exceptional food and beverage solutions to our clients. Our commitment to quality, customer service, and innovation sets us apart in the industry. We are currently seeking a motivated and skilled Service Technician to join our Mobile, AL team.
**Job Summary:**
As a Service Technician at Five Star Food Service, you will play a vital role in ensuring our vending machines, coffee equipment, and other food service appliances are maintained, repaired, and operating at optimal efficiency. You will be responsible for responding to service calls, performing routine maintenance, and providing exceptional customer service to our valued clients.
**Key Responsibilities:**
Perform installation, maintenance, and repair of vending machines, coffee brewers, and other food service equipment.- Troubleshoot technical issues and diagnose problems in a timely manner.
- Respond promptly to service requests and ensure minimal downtime for client equipment.
- Conduct routine inspections and preventive maintenance to ensure optimal performance and compliance with safety standards.
- Maintain accurate service records and generate reports on work completed and equipment performance.
- Provide excellent customer service by communicating effectively with clients and addressing their needs and concerns.
- Maintain inventory of tools, parts, and supplies needed for repairs and maintenance.
- Collaborate with team members and contribute to a positive work environment.
- Stay up-to-date on industry trends, new technologies, and best practices in food service equipment.
**Qualifications:**
High school diploma or equivalent; technical certification in a related field is a plus.- Proven experience as a service technician or in a similar role, preferably in the food service or vending industry.
- Strong mechanical and electrical troubleshooting skills.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Basic computer skills for record-keeping and reporting.
- Valid driver’s license and a clean driving record.
- Ability to lift heavy equipment and perform physical tasks associated with the role.
**What We Offer:**
Competitive salary commensurate with experience.- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) plan with company match.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are passionate about providing exceptional service and want to be part of a growing company that values its employees, we encourage you to apply for the Service Technician position at Five Star Food Service in Mobile, AL.
**To Apply:**
Please submit your resume and a cover letter highlighting your relevant experience and qualifications to [insert application email or link].
Five Star Food Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $17
