Install Assistant - Columbus Market

About Five Star Home Services LLC

Five Star Home Services is a network of top-rated home services companies located throughout Greater Dayton, Greater Columbus, and Greater Cincinnati. We offer affordable plumbing, heating, air conditioning, air quality, and electrical services at fair and competitive prices. We have a team of master plumbers, HVAC technicians, and master electricians available around the clock with emergency repair services throughout our three major metro areas.

WHAT’S IN IT FOR YOU when you work for Five Star?

• PRIDE & PURPOSE: Work for a company with a mission to help others. Up to 10% of our profits are donated to support our local communities! We put the $ where the need is!
• VOLUNTEER PTO: Two (2) days of Volunteer PTO! We care about the community & we want to ensure you have the ability to donate your time to the causes you care most about!
• PTO & OTHER BENEFITS: Available after 90 days! (Company-paid $25k Basic Life Ins., STD, & LTD)
• SUPPORTIVE MANAGEMENT: You have career and personal goals & we want to help you accomplish them! Ask us how!
• FREE Five Star Employee Home Services Membership Plan: Steep discounts to help you with your own home service needs!
• COMPANY SWAG CREDIT: Five Star Store credit is provided after 90 days!
  
  

SUMMARY: The Install Assistant will work with the install team in completing all HVAC system removals and installations efficiently and accurately.

Duties And Responsibilities

• Assists the Install Lead in all HVAC system removals and installations.
• Establishes customer rapport to ensure the highest level of customer satisfaction.
• Helps install team remove old HVAC systems, install new HVAC systems, and perform routine maintenance on HVAC systems while/ following company policies and manufacturer’s specifications.
• Adheres to the company’s plan for resolving customer complaints quickly and escalating to management as needed.
• Supports the Install Lead in maintaining a clean and organized jobsite and well stocked work truck.
• Carries out the wiring of both low and line voltage to cooling and heating equipment.
• Performs installation of copper refrigerant lines to air conditioning units, including brazing and soldering.
• Ensures connection of gas lines to heating equipment is properly done.
• Provides necessary support to the installation team to be able to complete tasks on time.
• Actively participates in all formal exercises and on-the-job training to master installation techniques.
• Performs all other duties as assigned.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience- High School Diploma or equivalent GED (General Education Degree). No prior experience or training required.
• Language Skills-Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to other employees of the organization.
• Mathematical Skills-Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money, weight measurements, and volume.
• Computer Skills-Basic personal computer skills.
• Other Qualifications- Valid driver’s license is required; Must be able to travel 50-70% of the time; EPA 608 Certification preferred and required within three to six months of employment.