What are the responsibilities and job description for the Park Operations Director position at Five Star Parks and Attractions?
Job Summary: Five Star Parks & Attractions is seeking a skilled Park Operations Director to oversee the daily operations of our Family Entertainment Center (FEC). This role involves planning, organizing, and implementing strategies to enhance park operations while ensuring a fun, efficient, and safe environment.
The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service. Key responsibilities include supervising a diverse team of employees, maintaining accurate records, conducting periodic checks on attraction operators, and training Shift Lead and Front Desk Lead positions.
Key Accountabilities:
The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service. Key responsibilities include supervising a diverse team of employees, maintaining accurate records, conducting periodic checks on attraction operators, and training Shift Lead and Front Desk Lead positions.
Key Accountabilities:
- Supervise a diverse team of 15-50 employees, ensuring seamless daily operations and maintaining a high standard of customer service.
- Maintain accurate records of employee attendance and performance metrics on a daily basis.
- Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions.
