What are the responsibilities and job description for the Property Service Coordinator - Maintenance Desk Receptionist position at Five Star Property Management?
Assist customers and clients with their rental properties and homeowner’s associations, troubleshoot maintenance issues, inspecting properties, and coordinate maintenance facilitation.
What will you gain from this opportunity?
- Variety – work in an exciting, fast-paced setting with a variety of tasks to keep you engaged.
- New friends! You will love the culture at Five Star and the relationships you will develop with your awesome co-workers.
- The ability to use and leverage the latest technology for efficiency in an office environment.
- Enjoy working in a modern, newly renovated office building in Historic Downtown Pocatello. Benefit from being within walking distance of restaurants and shops in the vibrant downtown scene.
- A chance to grow and progress within our organization.
- The opportunity to visit and learn about a variety of properties and gain new skills related to homes and real estate.
- Feel good about providing high-quality housing for your community and outstanding customer service. At Five Star Property Management, we know that everyone deserves the highest level of service!
Responsibilities
- Answering phone calls and responding to emails with quality customer service and professionalism
- Troubleshooting maintenance issues
- Assigning out unresolved service issue
- Coordination with vendors to ensure timely resolutions
- Interacting with owners and residents
- Maintaining and updating our workflow standard process
- Ensuring compliance for homeowner’s associations
- Working with accounts receivable and payable
- Working with financial reporting
- Inspection of properties for damage
Skills & Traits
- Communicate and interact well with the public
- Knowledgeable in computer and tablet usage
- Maintain composure in stressful situations
- Positive, upbeat, and personable
- Professional confidence
- Adaptable
- Organized and capable of following through with projects
- Active Driver’s License (company car is typically available to use, but you may need to use your own vehicle at times with mileage reimbursement)
- Cell phone for timeclock, call, and texting usage
Wages
- Team members with limited experience can make $13-15 per hour plus benefits. Those with more extensive experience can make even more.
- This position could evolve into a supervisor or manager position.
Benefits
- Paid holidays
- Paid time off
- 401 (k) with match
- Close-knit team of fun co-workers
- Extra company activities/outings
- Stocked breakroom with free snacks and beverages
Schedule
Multiple positions available for work during normal business hours, 9am-5pm, Monday through Friday.
To apply, please email both a cover letter and resume to .
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Professional development assistance
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15
