What are the responsibilities and job description for the Regional Director of Operations for Nursing Home Group position at Five Star Recruiting?
Five Star Recruiting -
Full Job Description
A Senior Care Provider is looking for an experienced leader with a strong operations and financial background for our Regional Director of Operations position. Must have a drive to motivate your team while building and championing the sales culture. Do you lead by inspiring your teams while delivering results? If so, let's talk! Purpose : The REGIONAL DIRECTOR OF OPERATIONS (RDO) provides leadership, support and direction to Executive Directors in each facility within assigned region to insure delivery of quality care and resident-centered services in accordance with all laws, regulations, and company standards. Education and Experience :
Bachelor’s degree from an accredited college or university in relevant field of study, or equivalent combination of education and experience required
Active Nursing Home Administrator license
Demonstrated success in senior housing or healthcare operations, with minimum three (3) years operational leadership experience in a multi-site provider
Must have valid driver’s license
Must have high level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with others
Primary Job Responsibilities : Below is a description of basic job duties though other related duties may become necessary as directed by supervisor The areas below are expectations for each community, region-wide Leadership
Demonstrates positive leadership and provides timely and consistent support to Administrators and facility employees
Exemplifies and models the company Mission and Values of “people come first,” and consistently utilizes a “servant leader” approach to training, support and development of others
Responsible for growth, productivity and development of facilities within assigned region
Financial and Operations :
Accountable for financial performance of assigned region (i.e., operating margin, census goals, budgeted revenue, expense goals)
Understands licensure and regulatory requirements and assists communities in achieving and maintaining licensure and accreditation
Partners with Administrators to develop and implement operating budget
Assists in development, implementation and support of standardized operating policies and procedures
Serves as a resource for resident, family and associate concerns
Sales and Marketing :
Ensures sales model is implemented successfully
Provides direction, vision and strategy to assist in achieving competitive advantage in senior living services in the area
Actively participates in sales and marketing events
Ensures each facility maintains a positive image in the greater community and develops positive relationships with business leaders and referral sources
Talent Development :
Trains, evaluates, supervises, supports, counsels and develops Administrators
Responsible for career development and succession planning for Administrators
Promotes and monitors company’s standards for Talent (i.e., hiring process, orientation, on-the-job training, evaluations, corrective action processes, etc.)
Promotes staff retention efforts in the region
