What are the responsibilities and job description for the Customer Service Specialist position at FivePoint Credit Union?
About the Role:
This Part-time Teller position at FivePoint Credit Union is a fantastic opportunity to develop your skills and contribute to the success of our organization. As a Teller, you will be responsible for providing outstanding customer service, processing financial transactions, and maintaining accurate records.
Main Responsibilities:
- Deliver exceptional customer service by responding to customer inquiries and resolving issues in a timely manner
- Process financial transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Perform daily balancing and reconciliations to ensure accuracy and integrity of financial records
- Assist with cash handling and balance vaults as needed
Required Skills:
- Excellent communication and interpersonal skills
- Strong mathematical skills and knowledge of basic math concepts
- Ability to work accurately and efficiently in a fast-paced environment
- Knowledge of currency handling and banking procedures