What are the responsibilities and job description for the Industrial Equipment Support Expert position at Fives - Machine Tool Services & Solutions?
Key Responsibilities:
The Precision Machine Tools Service Technician will be responsible for:
Requirements:
To be successful in this role, you will need:
Working Conditions:
This role requires frequent travel, with at least 80% of time spent on the road. The employee will be exposed to various working conditions, including moving mechanical parts, wet and/or humid conditions, high places, fumes or airborne particles, outside weather conditions, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.
The Precision Machine Tools Service Technician will be responsible for:
- Providing technical support and assistance to customers, both in-person and over the phone.
- Traveling to customer sites to provide demonstrations and service requirements on company-manufactured equipment.
- Installing, demonstrating, qualifying, repairing, or altering Fives machines and associated equipment independently in customer facilities.
- Performing routine maintenance and repairs on precision machinery.
- Collaborating with internal stakeholders to improve product design and functionality.
Requirements:
To be successful in this role, you will need:
- A strong background in machinery maintenance and repair.
- Excellent technical skills, including the ability to diagnose and repair complex equipment.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work independently and as part of a team.
- Valid Driver's License and ability to obtain a passport.
Working Conditions:
This role requires frequent travel, with at least 80% of time spent on the road. The employee will be exposed to various working conditions, including moving mechanical parts, wet and/or humid conditions, high places, fumes or airborne particles, outside weather conditions, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.
