What are the responsibilities and job description for the Machine Tool Services Technician Leader position at Fives - Machine Tool Services & Solutions?
**Job Description**
We are looking for a highly motivated MACHINE TOOL SERVICES TECHNICIAN LEADER to join our team. As a key member of our services team, you will be responsible for providing expert-level service and support for various machine tools, ensuring seamless operations and minimizing downtime.
Key Responsibilities:
- Equipment Installation and Maintenance: Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities.
- Technical Support: Perform these duties following verbal or written instructions given by Tech Support, Service Coordinator or Service Manager, or using information contained in drawings, service documentation, or other user documentation.
- Qualification and Testing: Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observe qualification runs conducted by customer personnel.
- Quality Assurance: Assure that the machine accuracy and quality are in accordance with specifications.
- Reporting and Documentation: Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered. Write complete service reports in accordance with procedures.
Requirements and Qualifications:
- Able to read, analyze general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Good working knowledge of word processing and spreadsheet generation software, and the general use of internal service system and communication system.
- Valid Driver's License, Ability to obtain a passport and credit card.
- A positive attitude, clean and neat appearance, and a willingness to converse in a positive, interactive way and a commitment to the highest quality of work.
