What are the responsibilities and job description for the Precision Machine Tools Service Technician position at Fives - Machine Tool Services & Solutions?
Job Title: Field Service Technician
Job Summary:
This position requires travel at least 80% of the time. The successful candidate will provide various demonstration and service requirements on company manufactured equipment in various locations under general instructions.
Scope and Responsibilities:
Job Summary:
This position requires travel at least 80% of the time. The successful candidate will provide various demonstration and service requirements on company manufactured equipment in various locations under general instructions.
Scope and Responsibilities:
- Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities.
- Perform these duties following verbal or written instructions given by Tech Support, Service Coordinator or Service Manager, or using information contained in drawings, service documentation, or other user documentation.
- Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observes qualification runs conducted by customer personnel. Assure that the machine accuracy and quality are in accordance with specifications.
- Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered. Write complete service reports in accordance with procedures.
- Instruct customer's personnel to operate, maintain and/or repair machines and equipment, emphasizing necessary safety precautions. Notify customer of any unsafe operating practices observed.
- Provide input for the improvement and development of company products.
- Maintain regular and predictable attendance.
- Has the ability to work overtime and/or work on