Culinary Director

• Job ID

  131802400

• Req ID

  143859BR

• Job Category

  Dietary

• Career Area

  Community Careers

• Job Type

  Full-Time

• Work Shift

  Daytime

• Job Location

  190 Fox Hollow Road
  Pinehurst, NC 28374

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

The Culinary Director is responsible for overseeing all aspects of dining operations to ensure a high-quality dining experience for residents and team members. This role includes managing food production, inventory, sanitation, and team leadership. The Culinary Director works closely with community leadership to enhance resident satisfaction and support the overall well-being of the community.

What You’ll Do

ESSENTIAL DUTIES:

• Develops team members through training, coaching, and mentoring to ensure strong operational performance.
• Responsible for hiring direct reports, hosting in-service training, performance reviews and ensuring effective onboarding and orientation.
• Performs daily audits of safety, sanitation, food quality, meal delivery at point of service, and quality standards to optimize financial and operational performance.
• Maintains weekly operating report to analyze performance to budget and ensures financial goals are met.
• Review weekly financial performance with the Executive Director and participate in Compass RDO calls and take actions needed as a result of reviews and calls.
• Conducts meetings with guests on a regular basis to ensure satisfaction with dining services.
• Purchases food and supplies from authorized vendors to meet cycle menu requirements.
• Attends appropriate guest food service committee meetings; conducts and monitors guest attitude surveys.
• Maintains compliance standards for meal service and food quality.
• Works with client in maintaining safe work environment in facility.
• Performs tasks and input for weekly operating report, cash handling procedures, and other financial reports.
• Participates in business transformation and annual processes to support community goals.
• Responsibilities include leadership, customer service, inventory, food safety and communication.

What You’ll Bring

POSITION REQUIREMENTS / QUALIFICATIONS:

• Must be at least 18 years of age.
• Must pass State and Company criminal background/drug screens.
• Two (2) years of food service supervisory experience in a restaurant setting focusing on food management, cost control and presentation. Deep knowledge of food safety regulations and dining service standards.
• Bachelor’s degree in Hospitality, Culinary Arts, or related field preferred.
• Strong leadership skills and experience managing a diverse team.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in financial management and inventory control.

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented – You’re forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change – You’re a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including... Continue reading

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.