General Manager

Work With Purpose :

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity :

Pay Rate : $92,800.00-$120,676.45

We are actively seeking a General Manager to add to our team. The General Manager is responsible for providing comprehensive leadership for a senior living community in operational management, goal setting, and long-term growth. The General Manager leads a team of team members with a positive, open-door atmosphere and effective communication, leading by example and ensuring outstanding attention to detail in resident care and wellbeing. The General Manager will be accountable for staff management, staff training and development, resident and family experience and satisfaction, resident occupancy management, regulatory and budget compliance, community leadership,p and sales and marketing activities to meet or exceed occupancy and revenue targets. The General Manager actively promotes Five Star’s mission, philosophies, and values in all daily interactions with team members, residents, and families.

What You’ll Do :

Ongoing Community Management and Communication :

• Partners with regional, divisional, and corporate leadership on short and long-term planning for the community, including supporting and implementing change management initiatives.
• Responsible for hiring, training, coaching, developing, and motivating team members across all functional areas, while providing regular performance feedback.
• Assess and manage staffing levels appropriate to occupancy to ensure the needs of the community and residents are met while adhering to budgetary requirements / fiscal health of the community.
• Partners and consults with regional and divisional Human Resources regarding team member-related matters including performance, disciplinary and termination matters to align with Five Star policies.
• Keeps Regional Director of Operations informed of activities, needs, and problems.

Regulatory Compliance :

Resident Experience Oversight :

What You’ll Bring :

Experience & Education :

Salary : $92,800 - $120,676