What are the responsibilities and job description for the Cell Phone Repair Technician position at Fix devices?
Job Overview
We are seeking a skilled and detail-oriented Mobile Phone Technician to join our dynamic team. In this role, you will be responsible for diagnosing and repairing mobile devices, ensuring they function optimally for our customers. Your expertise in computer hardware, software troubleshooting, and technical support will be essential in delivering high-quality service. The ideal candidate will have a strong understanding of mobile devices and operating systems, as well as the ability to analyze issues effectively.
Duties
The person will be in charge of the store to make repairs, serve customers face to face, answer calls, keep the store clean, and perform basic general tasks.. bilingual preferably English/Spanish
- Diagnose and repair various mobile devices, including smartphones and tablets.
- Troubleshoot software issues across different operating systems, including Mac OS.
- Provide technical support to customers, guiding them through device issues and solutions.
- Analyze equipment performance and implement necessary repairs or upgrades.
- Maintain accurate records of repairs and services performed on each device.
- Stay updated on the latest mobile technology trends and repair techniques to enhance service quality.
Requirements
- Proven experience in mobile device repair or a related field is preferred.
- Strong knowledge of computer hardware and software troubleshooting techniques.
- Familiarity with various operating systems, particularly Mac OS, is a plus.
- Proficiency in using hand tools and diagnostic equipment for repairs.
- Excellent analytical skills with the ability to identify problems quickly and accurately.
- Strong communication skills to provide effective technical support to customers.
- Ability to work independently as well as part of a team in a fast-paced environment.
Join us in providing exceptional service to our customers while advancing your career in mobile technology!
Job Type: Full-time
Pay: $13.50 - $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Commission pay
- Tips
Work Location: In person
Salary : $14 - $18