What are the responsibilities and job description for the IT Field Services Technician position at FixNet Network Solutions?
Overview
We are seeking a dedicated and skilled Field Service Technician to join our team W2 and 1099 options! In this role, you will be responsible for providing exceptional service and support to our clients in the field, ensuring that all equipment operates efficiently and effectively. The ideal candidate will possess a strong technical background, excellent customer service skills, and the ability to troubleshoot and resolve issues promptly.
Responsibilities
- Perform installation, maintenance, and repair of equipment at customer sites.
- Conduct regular inspections and preventive maintenance on various machinery.
- Utilize precision measuring instruments to ensure accurate assessments of equipment performance.
- Troubleshoot electrical and mechanical issues using tools such as voltmeters and ohmmeters.
- Collaborate with customers to understand their needs and provide tailored solutions.
- Document service activities in a Computerized Maintenance Management System (CMMS).
- Operate scissor lifts and other equipment safely while adhering to all safety protocols.
- Provide training to customers on proper equipment usage and maintenance practices.
- Maintain a clean and organized work environment at customer locations.
Skills
- Proficiency in using precision measuring instruments, including voltmeters and ohmmeters.
- Strong understanding of hydraulics systems and low voltage electrical systems.
- Familiarity with CMMS for tracking service activities is preferred.
- Excellent customer service skills with the ability to communicate effectively with clients.
- Installing Cat3 - Cat6 cable and Fiber
- Ability to operate scissor lifts safely in various environments.
- Strong problem-solving skills with a focus on detail-oriented troubleshooting.
- Military experience or training may be beneficial but is not required.
Join our team as a Field Service Technician where your expertise will contribute significantly to our commitment to quality service and customer satisfaction.
Job Types: Part-time, Contract
Pay: $21.88 - $30.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
Compensation Package:
- 1099 contract
Schedule:
- Day shift
- Monday to Friday
- On call
- Overnight shift
- Weekends as needed
Experience:
- Low voltage: 1 year (Preferred)
Ability to Commute:
- Tyler, TX 75708 (Required)
Ability to Relocate:
- Tyler, TX 75708: Relocate before starting work (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Salary : $22 - $30