What are the responsibilities and job description for the Account Services Representative position at Fjällräven North America?
Job Description
Job Description
Fenix Outdoor, the parent company of beloved outdoor brands like Fjällräven, Hanwag, and Royal Robbins, is looking for an experienced Account Services professional to join our team in Aurora, Colorado, near Denver. As part of our team, you’ll be connecting with retailers, distributors, and other partners who help inspire more people to explore nature.
About Us
At Fenix, we’re more than just a company – we’re a community of people who believe in the power of nature to transform lives. We aim to make the outdoors accessible and meaningful, creating life-changing experiences for adventurers everywhere. Through our stores and products, we invite people to embrace the outdoors, whether it’s a walk in a local park or a climb to the highest peak. Sustainability is at the heart of what we do because our business is nature.
When you join us, you’ll be part of a team that’s as passionate about the planet as you are. Here’s what you can expect at Fenix :
- A stimulating work environment with passionate, enthusiastic co-workers
- Opportunities for personal and professional growth that will elevate your career
- A company that treasures sustainability and acts to create future stewards of nature
- Medical, Dental, Vision, Critical Illness, Accident
- 401k with generous company match
- Company Paid holidays
- Product discounts on all Fenix Outdoor brands
- Industry discounts and more…
The wage range for this role is $19.50-$21.50 per hour.
About the Role
We’re looking for an Account Services Representative with a knack for managing details, communicating clearly, and creating excellent experiences for our wholesale partners. You’ll manage the wholesale order book for a group of assigned sales representatives, coordinating closely to ensure all account needs are met.
As part of a high-energy team, you’ll work efficiently and flexibly, embracing opportunities to support teammates and overcome challenges. If you’re tech-savvy and quick to pick up new software, this role could be a great fit. Experience with ERP systems (such as Microsoft AX) or CRM tools like Zendesk is a plus, but a strong willingness to learn is equally valuable.
This position will report to the Manager of Account Services and be in-person in our Aurora office near Denver, Colorado.
What You'll Do
In this role, your key responsibilities will include :
WHO YOU ARE
Required Skills and Experience :
Preferred qualifications :
If this sounds like you, we’d love to learn more! Apply online before January 27 to be considered for this exciting opportunity.
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
Salary : $20 - $22