Emergency Department Transport Peer Advocate

Job Title: Emergency Department Transportation – Recovery Peer Advocate
Location: Mobile
Employment Type: Full-Time

Schedule: Sunday – Thursday 8a-4p

Note: Training will take place in Clifton Springs, NY; applicants must be willing to travel as needed.

Job Summary:

The Emergency Department Transportation – Recovery Peer Advocate is an integral part of our Yates County treatment services team. This role supports clients with substance use disorders by facilitating transportation to treatment services (particularly those related to Medications for Opioid Use Disorder) and providing peer support throughout their recovery journey. As a role model and advocate, you will empower clients through your personal recovery experience, while ensuring accurate documentation and effective communication across our care network.

Minimum Qualifications:

• High School Diploma or GED.
• Completion of NY State-certified Peer Support Specialist training through OMH or OASAS.
• Valid NYS Driver’s License.
• Ability to participate in an on-call rotation, including overnight coverage.
• Certification:
• Tier 1: Must participate in the initial peer certification training and obtain CRPA-P within 4
• months of employment.
• Tier 2: Certification as a CRPA-P or CRPA.
• Lived experience with substance use disorders and/or mental health recovery is required.

Skills & Competencies:

• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to work cooperatively with culturally diverse individuals, staff, and community service providers.
• Ability to multitask, solve problems, and manage time effectively in high-pressure or crisis situations.
• Proficiency with electronic records and data tracking systems (E-record).
• Comfortable delivering services in various community settings.

Key Responsibilities:

Peer Support & Education:

• Provide psychoeducation focused on illness management and recovery.
• Serve as a role model by sharing your own recovery journey, teaching effective coping techniques and self-help strategies.

Transportation & Engagement:

• Facilitate transportation for clients to treatment services, ensuring they access and attend appointments.
• Allocate work hours to transport patients receiving MOUD treatment in Penn Yan/Yates County.
• Engage with clients, families, and service providers to support ongoing referrals and care coordination.

Documentation & Reporting:

• Maintain accurate and thorough records of all client interactions and transportation outcomes.
• Track and submit data in compliance with grant requirements and program guidelines.

Team Collaboration & Communication:

• Actively participate in team meetings, including SUD Clinical Case Reviews, and communicate client concerns to supervisors and treatment teams.
• Increase community awareness of available services through outreach and engagement initiatives.

On-Call Duties:

• Participate in a weekly rotation providing overnight on-call support.

Other Duties:

• Perform additional responsibilities as assigned to support program goals and incident management.

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services, with a legacy of serving the Finger Lakes region for decades. Our innovative programs include outpatient services, residential care, crisis centers, vocational and housing services, and youth-focused initiatives. FLACRA is dedicated to fostering the professional development of its staff and providing opportunities for growth in a supportive, team-oriented environment.

We are an equal opportunity employer committed to creating an inclusive, diverse workplace where all employees are valued and respected. We encourage candidates from all backgrounds to apply and join our mission to support recovery and mental health in our community.

Job Type: Full-time

Pay: $16.00 - $16.74 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Application Question(s):

• Do you, a friend, or a loved one have any personal experiences with substance recovery or mental health challenges?
• Are you interested in Full-Time or Per Diem?

Education:

• High school or equivalent (Required)

Ability to Commute:

• Penn Yan, NY 14527 (Required)

Work Location: In person

Salary : $16 - $17