What are the responsibilities and job description for the Technical Sales Executive position at Fladger Associates?
Responsibilities
- Responsible for direct accounts within the assigned territory.
- Resolves customer technical problems for assigned accounts.
- Participates in developing sales objectives for an assigned territory.
- Provide hands on account management and technical support to current and potential high volume or technically challenging accounts.
- Designs and implements a sales / service strategy which includes conducting analysis of target accounts, customer requirements, identifying the decision-makers and developing and implementing a strategy for each organization to develop new business.
- Conduct specialized seminars at customers, and distributors focusing on key customers which are interested in the specified topics.
- Works with direct accounts and their sales forces by providing training on new and existing products.
- Establishes annual sales goals for the territory, including specific target accounts and plans to earn new business.
- Informs Territory Manager of sales / technical activity within the region, identifies strengths and weaknesses within the territory and develops strategic plan for improvement and growth.
- Provides technical support, creative solutions and follow-up regarding customer’s problems.
- Provide narrow web technical support and product training to internal and external customers.
- Act as liaison between R&D, Customer Service, and Technical Service.
- Travel to customers sites within region in order to perform technical or sales calls, conversions and troubleshoot technical issues.
- Establish ink room SOP’s where needed and provide training for customer staff.
- Performs job according to pre-established safety, quality, and efficiency standard operating procedures.
- Assists with other duties as directed by supervisor.
Qualifications And Skills
