Network Engineer

Network Engineer

As we continue to grow, we are looking for a talented Network Engineer to join our team. In this pivotal role, you will bridge the gap between technical expertise and business needs. Your main responsibilities will include designing, implementing, maintaining, and supporting our clients’ network infrastructures. You will ensure the stability and integrity of their voice, data, video, and wireless network services. The ideal candidate will possess extensive knowledge of network protocols, experience in network security, and a proactive approach to problem-solving. You will be the technical expert who ensures our IT products and services meet and exceed customer expectations.

Responsibilities:

·       Technical Consultation:

o   Engage with prospective clients to understand their IT infrastructure, challenges, and goals.

o   Provide expert advice on product features, capabilities, and implementation strategies.

o   Conduct technical presentations, workshops, and demonstrations to showcase our solutions.

·       Solution Design and Deployment:

o   Collaborate with sales teams to design customized solutions that address client needs.

o   Create detailed technical proposals, including architecture diagrams, deployment plans, and pricing estimates.

o   Evaluate feasibility, scalability, and compatibility of proposed solutions.

o   Design and deploy functional networks (LAN, WLAN, WAN).

o   Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).

o   Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.

o   Monitor network performance and ensure system availability and reliability.

o   Monitor system resource utilization, trending, and capacity planning.

o   Provide Level 2/3 support and troubleshooting to resolve issues.

o   Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.

o   Select and implement security tools, policies, and procedures in conjunction with the company’s security team.

·       Product Evangelism:

o   Act as a product evangelist, promoting IT solutions to potential clients.

o   Highlight key differentiators, competitive advantages, and ROI.

o   Participate in industry events, webinars, and conferences.

·       Proof of Concept (PoC) Development:

o   Develop PoCs to validate the effectiveness of proposed solutions.

o   Work closely with clients during PoC execution.

o   Gather feedback and iterate on PoC designs.

·       Collaboration:

o   Liaise with internal teams (support staff, engineering, sales, and management) to address technical queries and resolve issues.

o   Build strong relationships with clients, understanding their pain points and tailoring solutions accordingly.

·       Market Insights:

o   Stay informed about industry trends, emerging technologies, and competitive landscape.

Qualifications:

·       Proven hands-on network engineering experience.

·       CCNP or higher (CCIE and/or CISSP highly valued).

·       Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).

·       Solid understanding of the OSI or TCP/IP model.

·       Hands-on experience with monitoring, network diagnostic, and network analytics tools.

·       Strong analytical and problem-solving skills.

·       Excellent communication and teamwork abilities.

·       Ability to manage multiple projects and meet deadlines.

·       Attention to detail and strong organizational skills.