What are the responsibilities and job description for the Customer Service and Sales Representative position at Flagpoles Etc?
Duties:
- Receive a high volume of inbound calls and emails
- Analyze customer needs and recommend appropriate solutions
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Maintain accurate and detailed records of customer interactions and sales activities
- Collaborate with team members to achieve sales targets and meet company objectives
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
Qualifications:
- Previous experience in customer service or sales is preferred but not required.
- Excellent communication skills, both written and verbal
- Strong computer and typing skills
- Ability to multi task
- Strong interpersonal skills and the ability to build rapport with customers
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using computer systems and software applications
- Ability to work in a fast-paced environment and meet sales targets
- High school diploma or equivalent
If you are a motivated individual with a passion for providing exceptional customer service and achieving sales goals, we want to hear from you. Join our team and take your career to new heights.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Wixom, MI 48393 (Required)
Work Location: In person
Salary : $18 - $21
Inside Sales/ Customer Service Representative
Glass Doctor of Michigan -
Jackson, MI
Remote Customer Service Sales Representative
HMG Careers -
Ann Arbor, MI
Sales Representative
AAA Service Network -
Brighton, MI