What are the responsibilities and job description for the Customer Service Representative position at Flagship Car Wash?
Position Summary :
The Customer Service Representative will interact with the company's customers
by addressing inquiries and resolving complaints, generally providing a higher
level of customer support on specific services.
Responsibilities :
As Customer Service Representative, you will be responsible for :
- Interacts with customers via telephone, email, online chat, or in person to provide
support and information on Wash Plans, Memberships, and other services
representatives knowledge, forwards to assigned specialist or other appropriate
staff
concerns
of inquiries, complaints, or comments
This job will be expected to complete the following functions. This is not an all-inclusive
list. This job may be assigned other functions or tasks. This is meant to be a general
description of the most essential functions only.
Required Skills / Abilities :
specialization
Education and Experience :
assigned preferred
