What are the responsibilities and job description for the Host - Blue Sushi Sake Grill - Cleveland position at Flagship Restaurant Group?
As a host in our fast-paced restaurant, you are more than just a welcoming smile. You set the tone for each guest’s experience, ensuring a memorable first impression and a warm farewell. Whether seating guests, assisting with carry-out orders, maintaining the waitlist, or helping deliver food to tables, you excel at creating positive interactions and fostering a welcoming environment.
What We’re Looking For:
- A friendly, approachable demeanor and a passion for hospitality.
- Excellent communication skills to engage with guests and team members effectively.
- A desire to learn about our food, beverages, and to-go process to provide top-notch service.
- Strong organizational skills and the ability to thrive in a fast-paced environment.
- Familiarity with OpenTable and Toast systems a plus!
Key Responsibilities:
- Greet Guests: Welcome guests warmly and manage the restaurant’s flow by seating tables efficiently to ensure a smooth dining experience.
- Build Connections: Cultivate relationships with guests, recognizing regulars and making new customers feel valued.
- Manage the Waitlist: During busy times, maintain and organize the waitlist, providing regular updates to guests about wait times.
- Assist with Take-Out: Ensure take-out orders are accurate and prepared promptly, maintaining high service standards.
- Handle Inquiries: Answer phone calls professionally, providing information about reservations, menu options, and special events.
Why join Flagship Restaurant Group?
- Flagship Restaurant Group is an ever-evolving fast growing company empowering our people to follow their passion in the hospitality industry with plenty of advancement opportunities
- Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience
- We provide a comprehensive training program in a fun, exciting environment where you’ll thrive
- Delicious dining discounts you can share with friends and family at all our locations
- Our full-time employees are eligible to enroll in our comprehensive benefits package that includes dental, vision, and life insurance.
- We create excitement around our team member’s milestones and achievements
At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion.
Flagship Restaurant Group is an Equal Opportunity Employer
Learn more about us: flagshiprestaurantgroup.com