What are the responsibilities and job description for the Credit Products - Quality Assurance Manager position at Flagstar Bank?
The Credit Products-Quality Assurance Manager leads a team of 1st line of defense risk management, quality assurance experts that ensure adherence to risk appetite statements and the accuracy of information feeding the Bank’s financial statements. Responsible for ensuring that business activities follow the necessary credit loan policies, procedures, processes and rules and regulations to support the Credit Products underwriting process. Pay Range : $140,622 - $186,324 - $232,026
JOB RESPONSIBILITIES
- Oversee a team of professional level staff.
- Manage a monitoring and testing program to ensure effective adherence with applicable laws, regulations, loan policies and procedures.
- Effectively manage and communicate to stakeholders the components of the Quality Assurance Program.
- Lead discussions with business partners, communicating all parts of the review process including review development, questionnaire, testing plans, scheduling, sampling and issues identified during the review / testing process.
- Support business by collaboratively facilitating the development of process and procedures to ensure adherence to regulations, policies and procedures, including business team meetings, and continuous improvement initiatives.
- Work collaboratively with 2nd line of defense and other enterprise risk support units as needed to ensure credit, operational and compliance excellence.
- Maintain deep knowledge of loan policies and basic understanding of regulations to ensure adherence.
- Develop and perform staff training as necessary.
- Pursue the automation of new and existing Quality Assurance tests when possible.
- Identify and report on any discrepancies or issues in loan documentation.
- Assist staff and business partner with root cause analysis on thematic issues identified.
- May perform test of controls as part of controls as part of continuous monitoring to provide an evaluation of data quality and operational effectiveness.
- Identify gaps in current process and procedures, then collaborate with management and stakeholders to recommend solutions to eliminate those gaps.
- Lead ongoing reviews and target reviews. Leading reviews include :
Designs review scope
ADDITIONAL ACCOUNTABILITIES
JOB REQUIREMENTS
Required Qualifications :
Preferred Qualifications :
Job Competencies :
Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.
Salary : $140,622 - $186,324