What are the responsibilities and job description for the ERM Issue Management Analyst position at Flagstar Bank?
Pay Range : 64K -102K JOB SUMMARY Flagstar Bank, N.A is committed to delivering exceptional banking services while adhering to industry best practices and regulatory expectations around risk management and compliance. We are looking for an Issue Management Analyst to join our Enterprise Risk Management team in the Risk Management Division to support the development, and implementation of the issue management framework within the organization.
JOB RESPONSIBILITIES
The Issue Management Analyst is a key member of the Issue Management team responsible for the development, implementation, and continuous improvement of the issue management framework within the organization. This role will ensure that issues identified across the enterprise are effectively managed, tracked, and resolved in a timely manner, while adhering to regulatory requirements and internal policies. Key responsibilities include, but are not limited to :
- Maintaining policies, procedures, and guidance related to the issue management framework.
- Document business requirements and performing UAT testing for the GRC tool to support the integration of the issue management framework into risk management processes across the organization.
- Collaborate with the business units to ensure effective issue identification, reporting, and escalation mechanisms are in place.
- Execute procedures to perform oversight and reporting of adherence to the issue management framework by the Business Units.
- Perform periodic reporting for executive management and the Board outlining risk trends and root causes analysis of the issues across the organization.
- Support the development of training programs to educate employees on the issue management framework across the organization.
ADDITIONAL ACCOUNTABILITIES
JOB REQUIREMENTS
Required Qualifications :
Preferred Qualifications :
Job Competencies :
Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.