Technical Training Program Leader

We are seeking a dynamic and experienced Technical Training Program Leader to develop and oversee comprehensive training certification programs for operations, service, and engineering teams. This role requires a skilled professional who can collaborate across departments to design, implement, and sustain technical training programs that enhance workforce skills and align with organizational goals. The ideal candidate will have a strong background in adult learning theory, instructional design, and program implementation in a technical or industrial environment.

Key Responsibilities

Program Development and Design

• Develop and implement certification programs for operations and service teams that align with organizational objectives and industry standards.
• Create and maintain technical training curriculums for engineering teams, addressing skill gaps and career progression needs.
• Incorporate adult learning principles into program design to maximize engagement and retention.

Collaboration and Stakeholder Engagement

• Work cross-functionally with subject matter experts (SMEs), engineering leaders, and service managers to identify technical training needs and goals.
• Partner with Operations, Serving and Engineering teams to ensure training aligns with strategic objectives.
• Foster a collaborative environment that supports knowledge sharing and skill development across teams.

Implementation and Maintenance

• Lead the rollout and delivery of training programs, leveraging both in-person and digital platforms.
• Develop and manage processes for certification tracking, re-certification, and program updates to ensure long-term program sustainability.
• Regularly evaluate and update training materials to keep pace with technological and organizational changes.
• Measurement and Continuous Improvement
• Define and track key performance indicators (KPIs) to measure training program success and ROI.
• Conduct post-training evaluations and gather feedback to continuously improve program effectiveness.
• Stay informed on industry trends and innovations in technical training and adult learning.

Qualifications

Education and Experience

• Bachelor’s degree in Engineering, Education, Organizational Development, or a related field
• 5 years of experience in developing and managing technical training programs, ideally within an industrial, manufacturing, or mining environment.
• Proven experience applying adult learning theory and instructional design principles to training initiatives.

Skills and Competencies

• Strong project management skills with the ability to lead complex, cross-functional projects from concept to execution.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across departments and levels of the organization.
• Familiarity with learning management systems (LMS), e-learning tools, and blended learning methodologies.
• Demonstrated ability to assess and address skill gaps through targeted training solutions.
• Analytical mindset with the ability to evaluate program effectiveness and recommend improvements.
• Experience in developing technical training for the heavy industry, mining, or manufacturing sectors.