What are the responsibilities and job description for the HOLLYWOOD #19 HOST position at Flanigan's Enterprises?
Overview :
Youre the first smiling face our guests see every time they enter a Flanigans, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. Were always looking for the most friendly, hospitable people to join the team.
Responsibilities :
- Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
- Greets guests with Flanigans Smile Talk
- Engages guests in Flanigans Smile Talk while escorting them to table in a timely manner
- Efficiently manages the Wait List for seating
- Communicates guests questions or concerns to Manager on duty
- Keeps foyer, host / hostess station, wait area clean and free of debris, restocks and cleans menus
- Restock and maintain restroom cleanliness for guest
- Answers telephone within 4 rings, and answers guests questions, and / or directs guests to proper staff member
- Conclude guests visit with Flanigans Smile Talk
- Perform shift changes, opening / closing duties, assigned sidework
Qualifications :
Benefits :
