What are the responsibilities and job description for the Help Desk Support position at FLASH Technology Group?
Interviewing NOW for a Help Desk / System Administrator I, Tier I!
TS/SCI with POLYGRAPH clearance required.
Hours: Monday-Friday 2-10pm or 3-11pm
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Requirements:
HS or GED ad 5 yrs of exp OR
BS and 0 yrs of exp
IAT certification required.
Must have customer Service experience.
Must be a US Citizen.
Approximate Salary Range: $55,000- $59,000
Apply to dmagruder@flashtg.com or through our website at www.flashtg.com.
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
TS/SCI with POLYGRAPH clearance required.
Hours: Monday-Friday 2-10pm or 3-11pm
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Requirements:
HS or GED ad 5 yrs of exp OR
BS and 0 yrs of exp
IAT certification required.
Must have customer Service experience.
Must be a US Citizen.
Approximate Salary Range: $55,000- $59,000
Apply to dmagruder@flashtg.com or through our website at www.flashtg.com.
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
Salary : $55,000 - $59,000
