What are the responsibilities and job description for the IT Field Support position at FLASH Technology Group?
Interviewing NOW for a System Administrator I, Tier II
Remote Operations Group.
TS/SCI with POLYGRAPH clearance required.
Hours - 9am-5pm. Mon-Fri Shift OR
Monday-Friday 11am-7pm
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
● Modifies, moves, and installs new equipment
● Performs technical tasks and provides site support.
● Performs integrity testing and interviews customers to gather information about problems
● Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
● Will perform Data Transfer Agent requests to transfer files between networks.
Requirements:
HS or GED ad 10 yrs of exp OR
BS and 5 yrs of exp
IAT certification
Must be a US Citizen.
Mandatory Skills:
Hardware Installation
Installation Maintenance
Maintenance & Repair
Microsoft Software Applications
Microsoft Windows System Administration
Remote Desktop Administration
Technology Knowledge
Local Travel
Approximate Salary Range: $84,000- $90,800
Apply to dmagruder@flashtg.com or through our website at
https://flashtg.com/flash-technology-careers/ or www.flashtg.com.
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
Remote Operations Group.
TS/SCI with POLYGRAPH clearance required.
Hours - 9am-5pm. Mon-Fri Shift OR
Monday-Friday 11am-7pm
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
● Modifies, moves, and installs new equipment
● Performs technical tasks and provides site support.
● Performs integrity testing and interviews customers to gather information about problems
● Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
● Will perform Data Transfer Agent requests to transfer files between networks.
Requirements:
HS or GED ad 10 yrs of exp OR
BS and 5 yrs of exp
IAT certification
Must be a US Citizen.
Mandatory Skills:
Hardware Installation
Installation Maintenance
Maintenance & Repair
Microsoft Software Applications
Microsoft Windows System Administration
Remote Desktop Administration
Technology Knowledge
Local Travel
Approximate Salary Range: $84,000- $90,800
Apply to dmagruder@flashtg.com or through our website at
https://flashtg.com/flash-technology-careers/ or www.flashtg.com.
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
Salary : $84,000 - $90,800
