What are the responsibilities and job description for the VTC Field Support Specialist position at FLASH Technology Group?
VTC Field Support Specailist needed in the Columbia, MD area.
Must have TS/SCI with polygraph security clearance!
Responsibilities Include:
-Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
-Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
-Troubleshooting and solving technical issues related to end user equipment hardware and software
-Ensuring customer satisfaction is achieved.
Required Skills, Experience, and Education:
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.
Highly skilled in installing, repairing and troubleshooting VTC devices and systems
Demonstrated ability to read and understand technical manuals and schematics
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Outstanding communication skills to relate with team members and support workers
Required Clearance: Candidate must have a TS/SCI polygraph clearance.
DoD 8570 IAT Level 1 Certification
Approximate Salary Range: $49,000 - $54,100
Send resume to dmagruder@flashtg.com or apply through website at https://flashtg.com/flash-technology-
careers/.
SOME OF OUR COMPREHENSIVE BENEFITS OFFERINGS1
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental Insurance
Vision Insurance
Life and Disability Insurance
Complimentary AURA Identity Theft Protection
Tuition Reimbursement (can be used for professional licenses and certificates)
Paid Time Off (Vacation, Sick, and Holiday time)
Referral bonuses
And more!
Must have TS/SCI with polygraph security clearance!
Responsibilities Include:
-Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
-Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
-Troubleshooting and solving technical issues related to end user equipment hardware and software
-Ensuring customer satisfaction is achieved.
Required Skills, Experience, and Education:
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.
Highly skilled in installing, repairing and troubleshooting VTC devices and systems
Demonstrated ability to read and understand technical manuals and schematics
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Outstanding communication skills to relate with team members and support workers
Required Clearance: Candidate must have a TS/SCI polygraph clearance.
DoD 8570 IAT Level 1 Certification
Approximate Salary Range: $49,000 - $54,100
Send resume to dmagruder@flashtg.com or apply through website at https://flashtg.com/flash-technology-
careers/.
SOME OF OUR COMPREHENSIVE BENEFITS OFFERINGS1
401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental Insurance
Vision Insurance
Life and Disability Insurance
Complimentary AURA Identity Theft Protection
Tuition Reimbursement (can be used for professional licenses and certificates)
Paid Time Off (Vacation, Sick, and Holiday time)
Referral bonuses
And more!
Salary : $49,000 - $54,100
