What are the responsibilities and job description for the Systems Analyst, Academic Affairs position at Flathead Valley Community College?
Job Title
Systems Analyst , Academic Affairs
Department
Academic Affairs
Employment Type
Professional 10. Salary depends on education and experience. Full-time, 12-mos., benefits eligible.
Unlock Exceptional Benefits at FVCC (Worth ~$25K)! You'll receive generous employer contributions towards your Health/Vision & Dental, up to 15 vacation days, 12 sick days, and 12 holidays. Plus, build your future with the Montana Public Employee's Retirement System and a 403(b) match up to 7%. And that's not all - invest in your continued education when you explore Tuition Waiver benefits for you and your dependents!
Closing Date
Open Until Filled, Priority given to application materials received by April 29, 2025
Summary
Flathead Valley Community College is an outstanding public community college located on a beautiful campus in Kalispell, Montana with panoramic views of the northern Rocky Mountains and Glacier National Park. Our vision is to improve lives through learning, and the trustees, faculty and staff are dedicated to values that foster and preserve the spirit of our college and promote and support the well-being and economic development of the communities we serve.
This position is responsible for the daily management, support, and administration of the campus instructional technology systems, including those used for course syllabi, student course evaluations, micro-credentials issuance, accessibility remediation, the learning management system, and various other Learning Tools Interoperability systems.
Essential Functions
To be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc ; paper submission of applications or resume materials are not accepted for open positions. FVCC does not retain application materials for future consideration. NOTE: FVCC's applicant tracking system will time-out after 45 minutes of inactivity. Please have your documents ready to upload before you click the Apply button .
EQUAL EMPLOYMENT OPPORTUNITY: FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.
FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies
REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.
VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement. Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to Jobs@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date.
WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.
Systems Analyst , Academic Affairs
Department
Academic Affairs
Employment Type
Professional 10. Salary depends on education and experience. Full-time, 12-mos., benefits eligible.
Unlock Exceptional Benefits at FVCC (Worth ~$25K)! You'll receive generous employer contributions towards your Health/Vision & Dental, up to 15 vacation days, 12 sick days, and 12 holidays. Plus, build your future with the Montana Public Employee's Retirement System and a 403(b) match up to 7%. And that's not all - invest in your continued education when you explore Tuition Waiver benefits for you and your dependents!
Closing Date
Open Until Filled, Priority given to application materials received by April 29, 2025
Summary
Flathead Valley Community College is an outstanding public community college located on a beautiful campus in Kalispell, Montana with panoramic views of the northern Rocky Mountains and Glacier National Park. Our vision is to improve lives through learning, and the trustees, faculty and staff are dedicated to values that foster and preserve the spirit of our college and promote and support the well-being and economic development of the communities we serve.
This position is responsible for the daily management, support, and administration of the campus instructional technology systems, including those used for course syllabi, student course evaluations, micro-credentials issuance, accessibility remediation, the learning management system, and various other Learning Tools Interoperability systems.
Essential Functions
- Serves as main point of contact for the campus instructional technology systems including platforms for syllabi, course evaluations, micro-credentialing, accessibility remediation, and the learning management system (LMS).
- Oversees the development and maintenance of platforms supporting teaching and learning, syllabus management, credentialing, curriculum design, academic catalog management, course scheduling, workforce development and continuing education.
- Maintains and optimizes relevant integrations between learning technology systems and the student information system to ensure accurate, secure, and timely transfer of data between systems. Support will also include custom coding for data extracts or integrations, data analysis, BI reporting, and security management.
- Liaises with LMS support and maintains LMS support documentation for users.
- Collaborates with the Information Technology department to facilitate system access, implementation, integration, automation, and reporting for instructional technologies.
- Partners with the Institutional Research team to analyze data, produce visualizations, generate reports, craft surveys, and promote data-driven decision-making for academic and instructional enhancement. Creates and presents learning analytic reports in partnership with IR.
- Ensures institutional compliance with relevant data protection and privacy standards for distance education.
- Deploys Learning Tools Interoperability (LTI) integrations and assists with external tools integrations.
- Provides technical support for LTI’s integrated with the LMS.
- Collaborates with team members to ensure instructional technology system configurations meets user needs.
- Translates data into useable and meaningful formats.
- Reviews and improves existing systems. Collaborates with teams to integrate new systems and generate automated workflows to enhance existing systems.
- Develops, maintains, and manages advanced reporting, analytics, dashboards and other BI solutions. Tableau?
- Organizes and facilitates user training sessions for the adoption of new and evolving instructional technology systems.
- Works with team members to create useful reports and dashboards that provide insight, improves/automates processes, or otherwise adds value.
- Creates and manages key database scripting needed for custom data bridges, extracts, and data reporting.
- Performs and documents data analysis, data validation, and data mapping/design.
- Researches and implements new technologies and best practices; stays current with industry trends and best practices.
- Assists the Instructional Technologist Designer with developing and recommending procedures for distance education for faculty and administration, as needed.
- Promotes, encourages, and executes programs of continuous assessment and benchmarking of goals, programs, and services, and communicates the results.
- Keeps abreast of the latest developments in applicable areas to help build strategic initiatives and remains current in practices, trends and research related to areas of assignment.
- Participates on committees and/or working groups for the college’s instructional technology systems.
- Serves as an institutional resource on instructional technology systems; works closely with faculty, staff and students; assists in providing training, tools and resources.
- Cross trains to perform other departmental and team functions; backfills for staff as needed.
- Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students, faculty, and the College.
- Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships.
- Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies.
- Performs other duties as assigned.
- Reports to the Vice President, Academic and Student Affairs
- One year of experience administering a learning management system.
- Associate’s degree AND two years of systems support related experience; OR,
- Bachelor’s degree; OR,
- An equal combination of four years of education and related experience.
- Bachelor’s degree AND two years of systems support related experience.
- Work experience with large, complex information systems.
- Knowledge of and experience with database programming, SQL, and data reporting.
- Knowledge of and experience with business intelligence reporting tools.
- Experience in project management.
- Experience providing technical support and training to end-users.
- Ability to provide quality customer service to a diverse user population, displaying self-initiative and a positive demeanor.
- Knowledge of learning management design and systems
- Knowledge of, and/or willingness to learn, institutionally accepted data reporting and analysis guidelines and software toolsets.
- Desire and ability to be a continuous learner of new hardware, software and technology related concepts, and quickly learn and adapt to new technologies and methodologies.
- Ability to work in a creative, fast-paced environment with changing priorities
- Strong problem-solving and troubleshooting abilities.
- Ability to communicate clearly and succinctly.
- Knowledge of accessible standards for digital content.
- Ability to multi-task and manage multiple projects and priorities.
- Ability to work within policies and procedures of FVCC
- Ability and willingness to serve as an ambassador for the College by interacting appropriately with the college community and community
- Ability to maintain effective and positive professional relationships
- Ability to follow and issue directions
- Demonstrated communication, technology, presentation, customer service and interpersonal skills
- Ability to work effectively with people from a variety of culturally diverse backgrounds
- Ability to intermittently work non-traditional schedules including evenings, weekends, etc.
- Ability to maintain regular and acceptable attendance levels
- Ability to maintain a high degree of confidentiality
- Ability to successfully pass a criminal background check
- Ability to respond in the event of an emergency
- This is a Medium Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry. Medium Duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects.
To be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc ; paper submission of applications or resume materials are not accepted for open positions. FVCC does not retain application materials for future consideration. NOTE: FVCC's applicant tracking system will time-out after 45 minutes of inactivity. Please have your documents ready to upload before you click the Apply button .
- Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; AND
- A current, comprehensive resume or curriculum vitae; AND,
- Unofficial transcripts for all degrees held AND/OR Professional Certifications (if more than one transcript or certification, combine and upload as one document). As a condition of employment, the successful candidate will submit official transcripts for all d degrees held and applicable certifications to FVCC HR prior hire. Only transcripts from accredited institutions will be accepted.), AND
- Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references.
EQUAL EMPLOYMENT OPPORTUNITY: FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.
FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies
REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.
VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement. Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to Jobs@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date.
WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.
