What are the responsibilities and job description for the Site Property Manager position at Flatz Living?
Company Summary:
Flatz Living is a property management company based in Lansing, Michigan. Today, they own and manage 1,102 apartments in Lansing and Kalamazoo, Michigan. They focus on purchasing assets built between the 1970s - 2000s and improving the quality of life for their residents by investing heavily in interior and exterior renovations.
Company Core Values:
1. Takes Initiative to suggest and implement ideas
2. Accountable for always delivering on work promised
3. Communicate clearly and quickly
4. Solve problems creatively
5. Honest and trustworthy
Job Summary:
The Tenant Retention Coordinator provides a concierge approach to property management. You will be responsible for anything our current residents need at the property you manage, whether it be lease renewals, maintenance requests, payment questions, or anything else our residents may need.
Qualifications:
- Customer service or equivalent experience
- Excellent interpersonal communication and organizational skills
- High school diploma
- Must pass background examinations
Responsibilities:
- Create work orders for residents as they reach out. Schedule pest control as needed, including weekly proactive treatments.
- Generate and track lease renewals through completion.
- Reach out to delinquent residents to notify them of their past due rent. File eviction notices and track the eviction process for any residents we cannot collect from.
- Weekly meetings with your area’s property management team to review challenges and improvements we can make to our processes and properties.
Skills:
- Strong communication skills.
- Ability to learn new computer systems in a timely manner.
- Ability to read and understand reports.
- Familiar with property management tasks.
Compensation:
- $18-$22 per hour, paid weekly via direct deposit.
Benefits:
- 50% subsidized individual healthcare plan after 60 days of employment.
- 2.8% PTO.
- Paid holidays after 6 months of employment.
Base Questions:
How many years of experience do you have in property management? What class of property (A, B, C)? How many units did you manage?
Rate yourself on a scale of 1-10 for how quickly you can confidentially learn new technology systems.
Rate yourself on a scale of 1-10 for your communication in tough conversations.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Kalamazoo, MI 49001: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- 2 years experience in property management
Experience:
- Property management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $22