What are the responsibilities and job description for the Community Outreach Coordinator position at Fleet Feet?
OverviewThe Community Outreach Coordinator of a store location focuses on building relationships within our current running community as well as reaching new running and fitness communities in our surrounding area. This position supports store leadership in retaining our customer base, achieving sales objectives, and acquiring new customers. This position allows you to work collaboratively with Store Management and Staff, various departments of the Fleet Feet Store Support Team, and the local community. The person in this role is also expected to work on the floor fitting customers on a regular basis in order to maintain a connection to the customer experience, to receive feedback from customers directly, and to partner with colleagues to market upcoming events. We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 270 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it's needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.ResponsibilitiesMarketing and Outreach Develop and strengthen relationships with diverse community organizations, running groups, and other stakeholders Collaborate with store leadership to manage events that drive in-store salesRegularly collaborate with regional Marketing point of contact from Fleet Feet Store Support Team to ensure alignment with broader company objectivesAdhere to all Fleet Feet Brand Standards and GuidelinesManage website and social media content utilizing resources and materials provided by Fleet Feet for local events that appeal to a diverse populationOutfitting Regularly work floor shifts and serve customers using the most current Fleet Feet outfitting experienceCommunicate to all staff about upcoming events and ensure they are confident in marketing upcoming events to customersProvide support to the Retail Experience Manager during floor shifts and be a positive role model for coworkers QualificationsPassion for Fleet Feet's mission and the ability to effectively communicate the value that Fleet Feet adds to the communityOutstanding communication skills in multiple environments and with a range of audiences (internal and external)Ability to multitask, prioritize, and make efficient decisions independently and collaborativelyFlexible and adaptable; Ability to work a flexible schedule which can include weekends and some holidaysWorking knowledge of Microsoft Office, Canva, and the GoogleSuiteExperience with Run Specialty or working within the running community experience Connections to the local communityPerks : Part of a large organization that acts small. High energy and fun atmosphereTraining and advancement opportunities within the Fleet Feet brandExciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics.401(k) Retirement Plan for all part and full-time employees (Age 21 ) with 4% employer matching and immediate vesting (company-owned stores)Community involvement and community service activitiesTraining Program and Product DiscountsPassionate team membersCheck out our Fleet Feet Benefits Summary for full-time employees averaging 30 hours / week at company-owned storesWe are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community. Learn more about our Diversity, Equity and Inclusion initiatives. Additional Requirements - Hours of work for this position are approximately 40 hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25 lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.
