What are the responsibilities and job description for the Retail Sales Associate - Customer Experience Expert position at Fleet Feet?
Fleet Feet is a dynamic retailer with a passion for running and customer satisfaction. As an Outfitter, you will be the heart of our brand, providing personalized solutions to customers and helping them achieve their fitness goals.
Company Overview
We pride ourselves on creating a high-energy, fast-paced environment that fosters teamwork and innovation. Our team members are knowledgeable, hardworking, and passionate about delivering exceptional customer service.
Responsibilities
- You will have the opportunity to recommend gear and products that meet customers' needs and help them achieve their running goals.
- You will work closely with customers to understand their requirements and provide personalized solutions.
- You will be responsible for maintaining a high level of customer satisfaction through effective communication and problem-solving skills.
Required Skills and Qualifications
- Available to work a flexible schedule, including days, evenings, weekends, and holidays.
- Ability to work at both Fleet Feet Orlando locations in Maitland and Orlando.
- Experience in a customer-facing sales environment preferred.
- Proactive learner and sound decision maker.
- Possess a strong passion for delivering excellent customer service.
Benefits
- A fun and dynamic work environment.
- Opportunities for training and advancement within the Fleet Feet brand.
- Community involvement and community service activities.
- Training Program and Product Discounts.
