What are the responsibilities and job description for the District Service Manager position at Fleet Jobs?
Position Summary :
As a Penske District Service Manager (DSM), you will build a team that looks to connect their work to what motivates them and department goals. You will drive results through your team's performance to ensure a high degree of effectiveness and customer experience across multiple facilities.
The DSM ensures that all of the district locations are resourced properly and that they are adhering to all policies and procedures through the direct supervision of the Branch Service Managers (BSMs). In order to sustain these traits in the future, the DSM also manages the hiring, training, and development of the organization, and provides input to the District Manager (DM) on the fleet, expenses, and improvement opportunities.
Major Responsibilities :
- Oversee the management and administration of multiple locations across the district
- Implement and manage consistent policies and procedures
- Conduct Location Reviews
- Lead through various communication channels such as in-person meetings and conference calls
- Flawless execution of company processes
- Respond to customer operational inquiries
- Technical training and development planning
- Customer Experience
- Cost control
- Ensure process compliance
- Maximize warranty recovery
- Fleet review, consulting and planning
- Root cause analysis and proactive planning
- Maintain relationships with approved suppliers
- Mentor / Coach / Lead a Maintenance Team
- Analyze data
- Other projects and tasks as assigned
Qualifications :
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements : The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Penske is an Equal Opportunity Employer.
Pay : $92,700-$125,300 / yr
About Penske Truck Leasing / Transportation Solutions
Penske Truck Leasing / Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category : Vehicle Maintenance Management / Supervisors
Job Family : Operations
Address : 15050 Northam Street
Primary Location : US-CA-La Mirada
Employer : Penske Truck Leasing Co., L.P.
Req ID : 2413891
Salary : . Date posted : 02 / 19 / 2025
Salary : $92,700 - $125,300