What are the responsibilities and job description for the Service writer II Job at Fleet Services by Cox Automotive in Hopedale position at Fleet Services by Cox Automotive?
Fleet Services by Cox Automotive keeps your fleet moving.
Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20 nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24 / 7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
FSCA is currently hiring a Service Writer / Estimator II to join our team to support future growth of the Company.
Responsibilities
- Create vehicle repair service Estimates based on compiled information from Mobile Technicians and Customers
- Professionally communicate and deliver quotes to customers.
- Serve as a trustworthy advocate for the customer by providing sound guidance and advice regarding any customer technical inquiries or general questions related to products and services provided by the company.
- Follow up on outstanding quotes and prioritize workflow to ensure effectiveness.
- Collect miscellaneous information and parts pricing from various manufacturers and vendors.
- Review, revise existing and generate additional repair estimates at customers request and specifications.
- Move and park units in shop parking lot as part of intake process.
- Inputting Repair Orders into the company system (Pulse).
Education
Experience
Benefits :
